Summary
Overview
Work History
Education
Skills
Work Availability
Software
Timeline
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Anthony Gomez

Anthony Gomez

Allen,TX

Summary

Self driven individual with nine years working as a restaurant manager, an Insurance adjuster, and Contract Specialist for a hospital management company . Seeking a greater challenge and career growth. Flexible, responsible and highly dependable. Skilled in staff training and development, customer relations, analytical analysis, project management, and policy and procedure improvement.

Overview

13
13
years of professional experience

Work History

Contract Specialist

PSN Affiliates
08.2021 - 11.2023
  • Managed full procurement cycle by planning, reviewing, soliciting, awarding, administering and closing out contract to achieve seamless transition at all levels of procurement.
  • Closely monitored and evaluated contract performance to determine regulatory compliance and necessary amendments.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Conducted research, identifying potential vendors and better pricing options.
  • Reviewed current contracts to identify upcoming contract expirations and coordinated with stakeholders to analyze contract renewals and re-negotiation.
  • Assisted contract and legal professionals to address contract issues and developments.
  • Negotiated with bidders to achieve fair, reasonable and positive outcomes.
  • Negotiated optimal contract terms and conditions to lessen business risk and maximize financial objectives.
  • Implemented all critical information into agency's database and maintained confidentiality to keep information secure.
  • Maintained digital and paper and contractual files, ensuring compliance with regulatory mandates and company policies.
  • Reviewed over 300 electronic contract administration request system (ECARS) submissions and identified and corrected errors.
  • Created and implemented Value Analysis Committee for 13 facilities to drive product standardization and cost savings.

Contract Coordinator

PSN Affiliates
10.2020 - 08.2021
  • Drafted, reviewed and revised contracts for accuracy and completeness.
  • Addressed contract disputes and provided advice and guidance to resolve issues.
  • Monitored incoming contracts and service agreements for correct pricing and information.
  • Oversaw contracts for over 13 different facilities using both manual and automated strategies.

Claims Representative Rental Management

Liberty Mutual Insurance
08.2019 - 05.2020
  • Evaluated all evidence with ultimate goal of creating positive outcomes for client's claims.
  • Worked productively in fast-moving work environment to process large volumes of claims.
  • Analyzed and addressed escalated claims to resolve issues quickly.
  • Collaborated with claims department and industry anti-fraud organizations to resolve claims.
  • Monitored 300-clients caseload for each quarter.
  • Answered customer questions regarding deductibles.
  • Communicated with repair shops to ensure vehicles completed within reasonable time frame.

General Manager

Zoes Kitchen
08.2013 - 07.2019
  • Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
  • Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
  • Developed and implemented strategies to increase sales and profitability.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed 22-person team of back of house and front of house staff.
  • Involved in hiring and interviewing process as well as two week training and coaching required for each position.
  • Preformed weekly inventory and implemented various actions to reduce food cost and waste.
  • Opened restaurant with record sales and often third busiest Zoes Kitchen in state.
  • Became Alpha test kitchen for company in 2017 and helped test new menu items, kitchen equipment, and training techniques.
  • Worked at 8 different stores helping coach and train employees.

Shift Leader

Paradise Bakery
09.2010 - 05.2016
  • Trained new employees and delegated daily tasks and responsibilities
  • Completed cash and credit card transactions accurately using POS software
  • Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly
  • Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts
  • Enforced company policies and regulations with employees
  • Prepared shift summary reports for supervisor and communicated regularly on goals and progress
  • Completed daily financial activities and prepared weekly reports for management to inform decision-making

Education

High School Diploma -

Allen High School
601 East Main Street Allen, Tx
2011

Skills

  • Inventory control and record keeping
  • Fast learner
  • Highly dependable
  • Strong work ethic
  • Results-oriented
  • Business operations expertise
  • Conflict resolution techniques
  • Relationship building
  • Budgeting
  • Organized

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software

Microsoft Excel

Microsoft Planner

Microsoft PowerPoint

Microsoft Word

Timeline

Contract Specialist

PSN Affiliates
08.2021 - 11.2023

Contract Coordinator

PSN Affiliates
10.2020 - 08.2021

Claims Representative Rental Management

Liberty Mutual Insurance
08.2019 - 05.2020

General Manager

Zoes Kitchen
08.2013 - 07.2019

Shift Leader

Paradise Bakery
09.2010 - 05.2016

High School Diploma -

Allen High School
Anthony Gomez