Summary
Work History
Education
Skills
Timeline
Generic

Anthony Greer

Chattanooga,TN

Summary

Hardworking professional with a tireless aim to provide the customer with exceptional service & clients the needed caring support. Proven capable of facilitating such on a consistent basis whether from the confines of an office setting or abroad from the field.

Work History

Remote Dispatcher

Southeastrans AKA Verida, Inc.
  • Aided in the scheduling of non-emergency medical transportation for eligible Medicaid clients.
  • Handled all incoming calls from clients seeking to arrange ride requests in a professional manner.
  • Furnished providers with relative information required to book and fulfill clients' requests.
  • Negotiated contracts with providers to secure the most cost-effective transportation solution fit for each client's specific needs.
  • Listened intentionally to grievances put forth by clients and worked with providers to resolve concerns in a timely manner.

Med Van Operator

CAE Transports
  • Conducted inspections on vehicles prior to use at beginning of shift each day.
  • Ensured the secure boarding and comfortable transport of elderly and disabled clients to and from hospitals and long-term treatment facilities.
  • Utilized GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
  • Maintained vehicle by refueling, performing regular fluid level checks and cleaning interior and exterior of vehicle.

Underground Utility Locator

United States Infrastructure Corporation
  • Maintained strict adherence to industry standards when performing daily tasks related to locating underground utilities.
  • Increased safety on work sites by promptly reporting any discrepancies in utility locations or markings to supervisors.
  • Reduced project delays through efficient collaboration with construction teams, providing accurate utility location information.
  • Ensured accurate record-keeping by diligently documenting utility location updates for future reference.
  • Participated in ongoing professional development opportunities to stay informed about advances in technology and methodology for locating underground utilities more efficiently.

Caseworker

NCO Youth and Family Services
  • Provided casework services to every client enrolled in the young men’s housing unit, aiding in their endeavor toward permanent self-sufficiency.
  • Conducted all intake assessments and monitored each enrollee’s behavior to determine if the stipulations outlined in the clients’ personalized treatment plan were being met.
  • Furnished senior authorities with daily, weekly and monthly progress reports.
  • Updated and maintained the records of current program residents while safeguarding the records of all former residents.
  • Implemented a curriculum meant to enhance the character of program residents and facilitated group discussions surrounding each newly introduced concept.

Outreach Worker

Ceasefire - Aurora
  • Canvassed Aurora’s streets in effort to establish a program presence and recruit a significant client/volunteer base.
  • Counseled “high risk” individuals, assessed their needs and connected them with service providers fit to meet their needs.
  • Mediated inter-gang/intra-gang conflicts for the purpose of preventing any further violent outbreaks within the community.
  • Organized responses to violent crimes, i.e. marches, rallies, prayer vigils, etc., focused on reinforcing community activism against violent crime.
  • Updated and maintained the records of current clients/volunteers while safeguarding the records of past clients/volunteers as well.

Area Field Manager

U-Haul International
  • Met with area business owners to discuss the possibility of partnership in becoming a U-Haul dealer.
  • Provided immediate and long-term assistance for both new and existing U-Haul dealers.
  • Installed and programmed regulation billing systems for dealership operations.
  • Transported rental equipment between locations.
  • Performed mechanical and electronic maintenance on U-Haul rental equipment.

Fire Support Specialist

United States Army

As a Fire Support Specialist I was primarily responsible for supervising and serving in intelligence activities such as target processing for artillery and infantry units.

Education

No Degree - General Studies

Waubonsee Community College
Sugar Grove, IL

High School Diploma -

West Aurora High School
Aurora, IL

Skills

  • Customer Service
  • Active Listening
  • Data Entry
  • Verbal & Written Communication
  • Problem-Solving
  • Task Prioritization
  • Organizational Skills
  • Personnel Management
  • Safe Driving Practices
  • Route Planning

Timeline

Remote Dispatcher

Southeastrans AKA Verida, Inc.

Med Van Operator

CAE Transports

Underground Utility Locator

United States Infrastructure Corporation

Caseworker

NCO Youth and Family Services

Outreach Worker

Ceasefire - Aurora

Area Field Manager

U-Haul International

Fire Support Specialist

United States Army

No Degree - General Studies

Waubonsee Community College

High School Diploma -

West Aurora High School
Anthony Greer