Anthony Griffin

• · Mobility, Internet & TV sales
• · Generate leads
• · Manage sales funnels
• · Upsell products & services
• · Troubleshoot and pivot between task

· Top producer for six months

· Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions

· Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction.

· Pursued resolutions to achieve complete customer satisfaction, including tracking down hard-to-find merchandise at diverse locations

· Demonstrated vehicles before final delivery to validate for complete task such as installed add-ons and damage corrections.

· Answered telephone and email inquiries from potential customer.

· Maintained compliance with all service, quality and regulatory standards.

· Pursued existing and potential customers by phone, email and text message to generate leads and close sales.

· Prepared purchased vehicles and completed final delivery checks.

· Completed sales contracts, purchase documentation, registration paperwork and dealership records.

· Negotiated purchase price and explained sales, warranty and optional products.

· Established and devised strategy to meet personal goals consistent with dealership standards of productivity.

· Demonstrated automobiles by explaining characteristics, capabilities and features, taking test drivers and explaining warranties and services.

· Followed-up on warm internet leads and responded to customer questions about vehicle availability, price and options while fielding inquiries from various marketing websites

· Offered comprehensive knowledge of vehicle operations and brand features.

· Negotiated vehicle prices and secure financing for customers.

· Maintained in-depth knowledge of vehicles, market conditions and customer buying preferences.

· Greeted customers on lot and in showroom to answer questions about brand and available inventory.

· Completed registration paperwork and sales documentation.

· Generated consistence referrals and repeat business by providing exceptionally knowledgeable and friendly service.

· Top producer for four years

· Maintained first-hand knowledge of all vehicle features and specs

· Developed and implemented sales plans, including dealership promotions

· Provided customers with details of available vehicle warranties

· Maintained database of all vehicle pricing and applicable discounts

· Worked with sales staff to implement sales and marketing strategies

· Approved dealership expenditures and tracked monthly revenue

· Prepared dealership budgets and implemented cost-effective management techniques.