Anthony Gualano

· Managed a dynamic sales team responsible for selling our marketing consulting services by providing leadership, mentoring, motivation, and performance feedback.

· Oversaw the sales team's performance metrics, implementing corrective measures as necessary to ensure the achievement of business goals.

· Spearheaded the development and implementation of strategic marketing plans, aligning client objectives with budget considerations.

· Cultivated and maintained strong relationships with key stakeholders, securing alignment on marketing goals and strategies.

· Conducted comprehensive market research and competitor analysis to identify trends and opportunities, guiding clients toward informed decision-making.

· Provided expert advice on best practices for marketing automation, social media, SEO, content marketing, paid advertising, web development, photo/video, and app design.

· Coordinated with creative teams to devise compelling marketing materials across various platforms, enhancing brand visibility and appeal.

Utilized data analytics to assess campaign performance and adjust strategies as needed, ensuring maximum return on investment.

· Spearheaded the expansion into the Chicago territory.

· Researched local market trends and competitors to design and implement strategic sales plans aimed at increasing market share.

· Identified, developed, and established relationships with prospective clients within the new territory.

· Created and pursued new business opportunities via strategic networking, targeted cold calling, and leveraging referrals.

· Drafted comprehensive proposals, skillfully negotiated contract rates, and served as the primary liaison for clients throughout the sales cycle.

· Collaborated with the recruitment team to source suitable candidates, ensuring a seamless match with client needs.

· Monitored and reported on sales performance metrics, adjusting strategies as necessary to maximize effectiveness.

· Facilitated issue resolution between clients and temporary staff as necessary, acting as a liaison to ensure smooth operations.

· Forecasted and tracked key account metrics, reporting progress to senior management regularly.

· Successfully acquired the first two clients within the initial 1.5 months, reflecting a fast-paced, result-oriented approach.

· Demonstrated leadership in candidate sourcing for team requirements, contributing over 80% of candidates that were successfully placed in-house.

· Oversaw sales operations, driving revenue growth through the development and implementation of strategic sales plans tailored to the logistics industry.

· Led a high-performing sales team, providing coaching and development opportunities to enhance sales skills and knowledge.

· Cultivated and expanded client relationships, generating new business opportunities and consistently exceeding sales targets.

· Conveyed insightful presentations to C-suite, VP, and Director-level stakeholders, providing pivotal information to enhance operations and secure business growth.

· Participated in industry events and networking opportunities to enhance brand visibility and establish valuable business relationships.

· Forged new business opportunities via networking events, digital marketing strategies, SEO initiatives, and social media outreach.

· Collaborated with the operations team to ensure seamless logistics execution, thereby enhancing client satisfaction and loyalty.

· Orchestrated the end-to-end onboarding process for new clients, including proposal drafting, contract negotiation, software integration, billing structure setup, customer account creation in the WMS system, and inventory reconciliation.

· Implemented strategic internal sales and operational processes to bolster productivity and enhance efficiency.

· Took over a client portfolio generating $100K annually and increased revenue to $2.3 Million within two years by leveraging relationship-building strategies and targeted upselling.

Assessed cost structures for new business and established pricing to guarantee profitability.

· Fostered client loyalty and satisfaction through the delivery of quality service and proactive account management.

· Oversaw customer onboarding and daily activities, managing all communication channels including email, phone, online presentations, screen-sharing, and face-to-face meetings.

· Administered and retained 10+ client accounts, driving customer satisfaction and loyalty.

· Coordinated daily shipments and billing activities with the warehouse and sales team, prioritizing tasks effectively.

· Managed inventory levels for over 40,000 Sq Ft of products, ensuring optimal stock levels and efficient space utilization.

· Maintained comprehensive records of all inbound and outbound shipments, supporting accurate and timely logistics management.

Within a single year, I successfully expanded our business volume with existing clients by a minimum of 40%

· Fostered relationships with key decision-makers, skillfully negotiating business terms to optimize mutual value.

· Engineered and deployed innovative strategies to enhance marketing campaign performance and brand visibility.

· Conducted regular performance reviews of the sales team, introducing effective methodologies for continuous improvement.

· Provided comprehensive coaching to team members, fostering exemplary customer service and advanced sales techniques.

· Prospected for new opportunities through networking events, cold calling, and door-to-door sales.

· Directed daily operations across up to 4 kiosk locations, ensuring punctual opening and closing, appropriate staffing, and smooth operations.

· Supervised inventory and supply chain processes, encompassing sourcing, purchasing, receiving, and stock management.

· Represented the business at tradeshows, effectively promoting and selling products to expand market reach.

· Prioritized customer satisfaction through the provision of high-quality products/services, and prompt resolution of customer issues.

· Devised and executed strategic marketing and promotional activities to attract customers and drive sales.

· Hired, trained, and managed personnel, instilling a culture of exceptional customer service and adherence to company policies.

· Monitored financial performance, drafted budgets, and control expenses to ensure profitable operations.

· Maintained strict compliance with mall or venue regulations, along with relevant local, state, and federal laws.

· Forged and sustained relationships with suppliers and venue managers to facilitate seamless business operations.

· Continually evaluated and refined business strategies in line with customer feedback, market trends, and business performance.

· Deployed loss prevention strategies to mitigate theft and other losses, safeguarding company assets.

· Managed necessary repairs, maintenance, or upgrades to the kiosk or equipment, ensuring optimal functionality.

· Conducted administrative tasks, including comprehensive record-keeping and payroll management.

· Performed regular market analysis to identify emerging trends and opportunities, adjusting business strategies accordingly.