Hi, I’m
Anthony Guardado
San Francisco,CA
Summary
Trustworthy prior U.S army cavalry scout and armored tanker with background participating in and supporting both on foot and armored vehicle combat missions. Disciplined in following orders and working with others to complete tasks. Poised and calm in stressful, high-pressure situations. Dedicated Soldier fulfills service expectations with commitment to excellence. Remains composed throughout intense combat scenarios by applying trained disciplines and methodical communication tactics. Unwavering defender of fellow troops while facing daunting challenges and critical decisions. Hardworking well-qualified combat professional maintaining equipment, completing patrols and briefing leadership. Knowledgeable about risk, safety gear and terrain assessments. Valid secret security clearance. Also
dependable server and cashier successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
4
years of professional experience
1
Certification
Work History
United States ArmyFort Riley, KS
Active Duty Soldier
06.2021 - 06.2023
Job overview
- Secured and protected military property, assets and personnel.
- Operated and maintained armored vehicles.
- Implemented tactics, procedures, and techniques for defense systems.
- Engaged targets in low-light conditions with night vision equipment.
- Communicated updates on task completion to supervisors, maintaining smooth operations.
- Educated newer members on platoon inner workings, answered questions and provided advice on daily duties.
- Prepared mission equipment for deployment and secured vehicles prior to transport.
- Operated wheeled and tracked vehicles and communications equipment.
- Developed, resourced and executed squad's various strength and training strategies to improve mission readiness in tactical fields.
- Verified inventory computations by comparing to physical counts of stock and investigated and adjusted discrepancies and errors.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked flexible hours; night, weekend, and holiday shifts.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Conducted inventory reports valued at over $50,000 with no discrepancies.
- Inspected fuel, water, oil and slop oil tank levels.
- Maintained excellent attendance record, consistently arriving to work on time.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Carried out day-day-day duties accurately and efficiently.
- Assisted with safe transport of 30+ vehicles for over a 200 man unit.
- Maintained energy and enthusiasm in fast-paced environment.
El Pollo LocoLivermore, CA
Cashier
05.2019 - 08.2020
Job overview
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
- Maintained cash drawer of $200 or more per shift.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Bussed and reset tables to keep dining room and work areas clean.
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Kept register accurate through correct billing, payment processing and cash management practices.
- Used slow periods to restock supplies, ice, trays and delivery bags.
- Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
- Increased sales significantly by upselling higher-end products to customers.
- Noted special patron requests and followed up with kitchen to confirm delivery.
- Supervised restocking of salad bar and buffet for lunch and dinner service.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Answered customers' questions, recommended items and recorded order information.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Education
Granada High SchoolLivermore, CA
High School Diploma
06.2021
Skills
- Maintenance Oversight
- Stocking and Replenishing
- Order Accuracy
- Small Arms Training
- Operational Advisement
- Training and Development
- Enemy Monitoring
- Emergency Preparedness
- Armored Vehicle Operation
- Supporting Deployments
- Combat Mission Support
- Food Quality Standards
Certification
- Level I Antiterrorism Awareness Training
- Department of Defense (DoD) Cyber Awareness Challenge 2022
Timeline
Active Duty Soldier
United States Army
06.2021 - 06.2023
Cashier
El Pollo Loco
05.2019 - 08.2020
Granada High School
High School Diploma