Anthony Guillen

Administrative Assistant/Lead

H-E-B Grocery

10.2015 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Maintained inventory of office supplies and placed orders.
Enhanced communication within office, establishing weekly newsletter summarizing key updates and achievements.
Improved staff morale by organizing recognition programs, acknowledging outstanding contributions and fostering positive work culture.
Enhanced office environment, organizing spaces for better workflow and employee comfort.
Facilitated training sessions for new software tools, increasing team productivity and reducing learning curves.
Supported recruitment processes, scheduling interviews and communicating with applicants to improve hiring timelines.