Anthony Hackett
Hawthorne,CA
Summary
To obtain a profession that allows me to exercise my skills in the administrative field
Overview
18
18
years of professional experience
Work History
Executive Assistant to the Chief Operating Officer
Bay Cities Metal Products
Gardena , CA
09.2024 - Current
- Coordinated multiple schedules using online calendaring system.
- Made travel arrangements to provide executives seamless and travel policy-approved business trips.
- Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
- Researched and prepared information for presentations to high-level executives.
- Tracked active projects and assignments using Asana App.
- Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
- Processed expense reports submitted by the COO in accordance with company policy and procedures.
- Took detailed notes in meetings and disseminated information afterward.
- Ensured that all paperwork was filed properly in accordance with company standards before submitting it to upper management.
- Coordinated meeting and work schedules for staff teams and executives.
- Greeted visitors in a professional manner, answered inquiries from internal staff, and directed calls appropriately.
- Set up meeting and event logistics for senior management and updated calendars.
- Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
Administrative Assistant
Robert Half
Los Angeles, CA
08.2021 - Current
- Provided administrative support to departments, such as filing, data entry, and answering phones.
- Received and distributed mail, letters and packages.
- Stocked inventory and ordered office and kitchen supplies.
- Broke down boxes for garbage and recycling.
- Maintained front desk to provide positive first impression.
- Answered customer inquiries via phone or email in a professional manner.
- Reviewed and approved vendor invoices.
- Scheduled service and changed and ordered toner to keep printers and copiers functioning.
Administrative Assistant
Farmers Insurance Group
Manhattan Beach, CA
01.2020 - 03.2020
- I was in training prior to the coronavirus outbreak.
- Calculated premiums and established payment methods, receiving customer payments and issuing receipts.
- Explained coverage options to potential policyholders, answering questions or concerns.
- Conducted research to identify competitive rates and benefits offered by other providers.
- Generated reports detailing sales activities, client interactions, and progress towards goals.
- Scheduled meetings with prospective clients to discuss available products and services.
- Responded quickly and accurately to inquiries from clients regarding their coverage plans.
- Sought out new clients and developed clientele by networking to find new customers.
- Maintained accurate records of all insurance transactions using computer software systems.
Administrative Assistant
Beach Cities Volleyball Club
Manhattan Beach, CA
05.2018 - 01.2020
- Managed office supplies inventory and placed orders when necessary.
- Directed customer inquiries to appropriate department personnel.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Greeted visitors and provided general information about the company.
- Coordinated and scheduled meetings, including room reservations, catering, and technical setup, for seamless execution.
- Updated contact lists regularly when changes occur in employee status or contact information.
- Conducted research on various topics as requested by management.
- Responded to customer issues to provide immediate resolution and improve retention.
Security Guard
EES Security
Los Angeles, CA
12.2016 - 05.2018
- Escorted individuals requiring personal protection to provide safe transport to specified locations.
- Coordinated with law enforcement and emergency responders during incidents and emergencies.
- Inspected buildings for fire hazards, unsafe conditions, or unauthorized persons.
- Issued visitor badges and access cards to authorized personnel.
- Conducted daily security patrols of assigned areas.
- Patrolled parking lots and garages ensuring all vehicles were properly parked in designated areas.
- Completed incident reports regarding violations of policies or procedures.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Monitored security cameras to identify and respond to suspicious activity.
Overnight Stocker
Orchard Supply Hardware
Los Angeles, CA
04.2014 - 12.2016
- Helped unpack shipments, check contents against invoices, sort boxes into stacks for stocking purposes.
- Organized shelves, racks and bins to ensure product availability.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Performed daily inventory checks to maintain accurate records for ordering purposes.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Stamped price tags on merchandise, referring to official price lists.
Keyholder
Pressed Juicery
Palo Alto, CA
08.2013 - 03.2014
- Trained, managed and motivated employees to promote professional skill development.
- Supervised bank deposits and security procedures to support store opening and closing.
- Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
- Counted and balanced registers.
- Handled customer inquiries and complaints with professionalism and patience.
- Ensured store was opened and closed in a timely manner according to company policies.
- Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
- Provided excellent customer service by greeting customers in a friendly manner and responding to inquiries promptly.
- Managed key holder responsibilities such as opening and closing the store, setting alarms.
Keyholder/Cashier/Sales
American Apparel
03.2010 - 12.2013
- Trained and helped supervise staff to develop and maintain store revenue, team customer service skills and product knowledge.
- Verified accuracy of register tills at beginning and end of shift.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Ensured compliance with all company policies and procedures.
- Analyzed weekly reports on sales trends, labor costs, shrinkage rates to identify opportunities for improvement.
- Protected store assets by assisting with audits, routine cycle counts and physical inventory.
- Performed daily banking duties such as deposits and withdrawals of funds from registers.
- Answered phone calls to assist customers with questions and orders.
- Greeted customers promptly and responded to questions.
- Processed credit card, cash, and check payments, ensuring all transactions were accurate.
Cashier/Courtesy Clerk
Ralphs Grocery
09.2006 - 07.2007
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Conducted price checks for special orders or discounts as requested by customers.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Helped with purchases and signed customers up for rewards program.
- Assisted customers by efficiently bagging groceries.
- Assisted customers with carrying purchases to their vehicles.
Education
Diploma -
Westchester High School
Los Angeles, CA01.2010
San Jose State University
San Jose, CA01.2010
Skills
- Administrative Assistant
- Microsoft Excel
- Payroll
- Word
- Receptionist
- Outlook
- Billing
- Accounts Payable
- Microsoft Office
- MS Office
- Accounting
- Data Entry
- Word Processing
- Excel
- Microsoft Word
- Typing
Timeline
Executive Assistant to the Chief Operating Officer
Bay Cities Metal Products
09.2024 - Current
Administrative Assistant
Robert Half
08.2021 - Current
Administrative Assistant
Farmers Insurance Group
01.2020 - 03.2020
Administrative Assistant
Beach Cities Volleyball Club
05.2018 - 01.2020
Security Guard
EES Security
12.2016 - 05.2018
Overnight Stocker
Orchard Supply Hardware
04.2014 - 12.2016
Keyholder
Pressed Juicery
08.2013 - 03.2014
Keyholder/Cashier/Sales
American Apparel
03.2010 - 12.2013
Cashier/Courtesy Clerk
Ralphs Grocery
09.2006 - 07.2007
Diploma -
Westchester High School
San Jose State University