Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Anthony Halick

North Las Vegas,NV

Summary

Friendly Room Service Server with commitment to creating repeat customers through excellent service. Experienced managing service teams of up to 40. Enthusiastic Foodserver with proven skills in handling fast-paced work. Competent in serving customers in rooms with fast deliveries and pick-ups. Offers in-depth menu knowledge to drive sales and help customers select food and beverage items. Professional, discrete and hardworking Room Service Server offering skills in efficient deliveries, smooth pick-ups and supply restocking. Keeping customers satisfied and sales high with exceptional service.

Overview

27
27
years of professional experience

Work History

In-Room Dining Foodserver

Bellagio Hotel And Casino
09.1998 - 12.2023
  • Enhanced guest satisfaction by delivering timely and accurate in-room dining orders.
  • Streamlined the ordering process for improved efficiency and reduced wait times for guests.
  • Provided personalized service to guests, accommodating special requests whenever possible.
  • Maintained a clean and organized work environment, ensuring a high standard of cleanliness in all in-room dining areas.
  • Collaborated with kitchen staff to ensure prompt preparation and delivery of food items.

Room Service Manager/Captain Waiter

ARK Restaurants/NYNY Hotel & Casino
12.1996 - 08.1998
  • Improved guest satisfaction by efficiently managing room service operations and addressing customer concerns promptly.
  • Streamlined room service processes for quicker delivery times and increased overall efficiency.
  • Enhanced team productivity by providing regular training and performance feedback to staff members.
  • Developed strong relationships with other department managers, ensuring smooth interdepartmental communication and cooperation.
  • Reduced complaints through attentive oversight of order accuracy and timely deliveries.
  • Maintained high standards of cleanliness within the room service area, adhering to health and safety regulations.
  • Collaborated with culinary teams to ensure consistent quality in food preparation and presentation.
  • Managed inventory effectively, reducing waste and optimizing cost management efforts.
  • Ensured exceptional guest experiences by promptly resolving issues related to orders or special requests.
  • Optimized scheduling processes to balance staffing needs while minimizing labor costs.
  • Continuously sought out opportunities for process improvements within room service operations while upholding superior service standards.
  • Maintained clean and safe work environment.
  • Kept register accurate through correct billing, payment processing, and cash management practices.

Education

Hotel Administration

University of Nevada - Las Vegas
Las Vegas, NV

Skills

  • Adaptability
  • Reservation handling
  • Computer literacy
  • Strong multitasking
  • Inventory management
  • Phone etiquette
  • Order accuracy
  • Conflict resolution
  • Fine dining etiquette
  • Table setting expertise
  • Food safety practices
  • Excellent communication

Accomplishments

Received a Service Award from a guest for over and above guest service.

Timeline

In-Room Dining Foodserver

Bellagio Hotel And Casino
09.1998 - 12.2023

Room Service Manager/Captain Waiter

ARK Restaurants/NYNY Hotel & Casino
12.1996 - 08.1998

Hotel Administration

University of Nevada - Las Vegas

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Anthony Halick