Anthony Hancock

• Managed quality control and maintained high level of customer satisfaction.
• Packed materials and items in designated crates and boxes and properly sealed and labeled crates.
• Reviewed packing slips and other documentation to properly box requested items for shipment.
• Assembled cartons, crates and containers to prepare for shipping.
• Used tools, sprayers and cleaning solutions to disinfect work areas.
• Efficiently packaged food items and food trays for outgoing flights by maintaining consistency to meet fulfillment deadlines.

• Provided quick and efficient clearing of tables between courses.
• Bussed and reset tables in an orderly fashion.
• Assisted servers with stocking supplies, setting up for service and cleaning duties.
• Maintained cleanliness of restaurant dining area throughout shift.

• Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
• Greeted customers and answered any questions they had about the store's products and services.
• Verified that customers were of legal age to purchase alcohol or tobacco products.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Remained calm and professional in stressful circumstances and effectively diffused tense situations.
• Demonstrated excellent communication skills in resolving product and consumer complaints.
• De-escalated problematic customer concerns, maintaining calm, friendly demeanor.
• Educated customers on special pricing opportunities and company offerings.
• Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
• Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.

• Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
• Washed wide range of vehicles each day.
• Checked vehicles prior to service and immediately afterward to identify damages.
• Served clients with on-site detailing services at businesses and homes.
• Used steam cleaning equipment to remove dirt from engine and engine compartment.
• Vacuumed interior, cleaned upholstery, rugs and other surfaces and added air fresheners to interior of vehicle.
• Cleaned cars both externally and internally by hand or with use of automated equipment.
• Applied wax to auto body and wiped and buffed surfaces to prevent oxidation.
• Maintained cleanliness and presentation of stockroom and organized chemical racks by size, style and color for visual appeal.
• Eliminated preventable hazardous conditions to decrease possibility of injury.

Dishwasher

• Scrubbed pots, pans and trays by hand or cleaned using industrial washing machine.
• Kept dishware, glasses and utensils ready for customer needs by quickly scraping, washing and restacking items.
• Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
• Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.
• Restocked main kitchen areas with items from shelves, coolers and freezers.
• Replaced clean utensils in storage bins for easy access.
• Maintained assigned areas to keep organized and clean by mopping floor.
• Operated and maintained dishwasher, handwash stations, pot-scrubbing station and trash compactor.
• Removed built-up waste and potential contaminants from waste receptacles, machinery and cooking equipment.

Salad Chef

• Prepared workstations with ingredients and tools to increase efficiency.
• Monitored temperatures of prepared food and cold-storage areas.
• Finished orders with cutlery, napkins and condiments.
• Cleaned and sanitized kitchen equipment, utensils and work stations.
• Restocked cupboards, refrigerators and service stations with new food items or supplies.
• Observed food safety and sanitation protocols to reduce germ spread.
• Prepared variety of foods according to exact instructions and recipe specifications.

Cashier:

• Answered product questions with up-to-date knowledge of sales and store promotions.
• Discounted purchases by scanning and redeeming coupons.
• Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.

Donation Attendant/Warehouse

• Packed and labeled merchandise to prepare for loading and shipment to customers.
• Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
• Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
• Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
• Used pallet jacks to move items to and from warehouse locations.
• Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
• Operated forklifts to fill or empty overhead spaces.

• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Used variety of business software applications to complete assigned duties.
• Collaborated closely with colleagues to meet customer needs.
• Entered orders and maintained customer records to facilitate processing and fulfillment.
• Operated office equipment to correspond with customers and transmit information and documents.