ANTHONY HANCOCK
Suisun City,CA
Summary
Patient leader promoting developed skills in Substance Abuse Recovery and life skills. An enthusiastic yet disciplined SUD Recruit, well-versed in identifying problems. Service-oriented and performance-driven with excellent organizational, multitasking and problem-solving abilities. Motivated SUD Recruit known for resourcefulness, and solutions- oriented problem-solving. A gifted mentor with the ability to patiently work with people from all walks of life. Looking for a new AOD CADC-1 position with this organization. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Substance Use Disorder Recruit
Archway Recovery Services
Fairfield
02.2024 - Current
- Monitored patient compliance with medication regimens prescribed by physicians.
- Maintained accurate records and documentation of all patient interactions.
- Collaborated with case managers and other professionals to ensure coordinated care for clients.
- Maintained accurate records of client progress in accordance with agency policies and procedures.
- Provided crisis intervention services when needed.
- Adhered to HIPAA regulations regarding confidentiality of patient information.
- Assessed patients in active drug and alcohol withdrawal and provided interventions to manage physical and psychological withdrawal symptoms.
- Supported and counseled clients with drug and alcohol addiction.
- Assisted in the development of recovery goals and objectives for clients in treatment programs.
- Led therapeutic activities designed to help clients develop healthy coping mechanisms.
- Developed treatment plans tailored to each client's needs.
- Educated patients on the dangers of drug use and its effects on their lives.
- Provided individual and group counseling for clients with substance abuse issues.
- Engaged in outreach activities designed to raise awareness about the dangers of substance abuse.
Housing Services Coordinator
Abode Services
Napa, CA
12.2023 - Current
- Provision of comprehensive housing services to participants, which may include working directly with landlords
- Working closely with other social service partners referring and providing services to participants
- Coordination of services for program participants to ensure that participants are receiving essential services to increase health and housing outcomes
- Assist residents in retaining housing and maximizing their independence and self-sufficiency by providing linkages to appropriate community services such as crisis intervention, rehab, income support and benefits acquisition, employment assistance, primary physical and mental health, substance recovery and family involvement
- Provide referrals for further assessment/treatment services for any areas of concern, such as developmental, learning disabilities, behavioral/healthcare needs, school readiness and exposure to drug, alcohol abuse and family violence within the household
- Create and maintain an Individual service plan and needs assessment for each household
- Meet with the household in person, either in the community or within the home as frequently as needed
- Attend program meetings with internal and external partners to coordinate services and ensure quality services
- Maintain client files, including all necessary documentation
- Communicate closely and frequently with all members of the team to improve systems, solve problems, share resources, and coordinate work
- Must be able to document services in a timely manner, using BIRP format
- Attend staff meetings and other agency functions as needed
- Other duties as assigned.
Community Navigator
GEO GROUP INC
Fairfield, CA
07.2023 - 10.2023
- Provided information and guidance to participants on how to access services and resources
- Developed individualized service plans for participants based on their needs, preferences, and goals
- Conducted intake assessments with new participants to determine eligibility for services and develop appropriate action plans
- Facilitated participant referrals to community agencies or other organizations as needed
- Maintained accurate records of participants interactions in accordance with agency policies and procedures
- Collaborated with other professionals such as social workers, case managers, medical staff
- To coordinate care for participants
- Participated in team meetings to discuss complex cases and review treatment plans
- Provided crisis intervention support when needed by utilizing de-escalation techniques and providing emotional support
- Actively listened to participants in order to identify their needs and provide effective solutions
- Educated participants about available resources within the community related to housing, employment, health care, legal aid
- Connected participants with local organizations that can provide additional assistance or specialized services if necessary
- Counseled individuals on job search strategies including resume writing tips and interviewing skills preparation
- Performed follow-up visits with former participants to assess their continued success post-intervention
- Actively participated in outreach activities within the community aimed at raising awareness of available programs and services offered by the organization.
Transitional Housing Coordinator
GEO GROUP INC.
Fairfield, CA
03.2022 - 07.2023
- Assisted with the development and implementation of housing policies and procedures
- Organized and maintained accurate records of housing contracts and agreements
- Provided support to participants in resolving any issues or concerns regarding their living environment
- Monitored compliance with housing regulations and codes to ensure safety standards were met
- Conducted regular site visits to inspect properties for maintenance needs or potential hazards
- Assessed participants eligibility for housing assistance programs based on established criteria
- Collaborated with local government agencies on initiatives related to affordable housing availability
- Performed administrative duties such as filing, data entry, recordkeeping
- Provided guidance on budgeting techniques that can help participants manage their finances effectively
- Maintained residential tenancy agreements for renewal or termination following program guidelines
- Reviewed physical structures for unusual deterioration or mismanagement to report to facilities and operations management
- Maintained accurate records and documented participants data in company databases
- Developed appropriate treatment plans focusing on each individual's needs
- Interviewed potential participants, collecting personal information to determine eligibility for social assistance
- Guided participants through transition to independent living within community
- Made referrals to utilize community resources for resident's needs
- Referred participants to substance abuse treatment programs and outpatient dual diagnosis treatment programs.
Client Service Specialist
GEO GROUP INC.
Napa, CA
04.2020 - 03.2022
- Greeted incoming customers to provide immediate, friendly and knowledgeable support
- Responded quickly to customer concerns and inquiries by phone or email within timeframe
- Built sustainable client relationships built on trust by applying excellent communication and interpersonal skills
- Scheduled and confirmed appointments based on customer availability
- Promoted client satisfaction by working with operational teams in proper resolution of service issues.
House Manager
GOD CARES CHARITIES
Columbia, SC
09.2017 - 12.2018
- Provided gentle assistance in the areas of hygiene and feeding to residents at GOD CARES transitional house
- Coordinated with community-based treatment providers to meet needs of residents identified with Co-Occurring Disorders
- Assisted in defining roles for parolees and members of household, creating environment of personal responsibility for words and behavior
- Oversaw the intake and discharge processes, which included filling out paperwork, for individuals.
HVAC-R Refurbish Technician
REDDY ICE INC.
Columbia, SC
04.2017 - 09.2017
- Scheduled preventative maintenance visits to keep customer heating and air conditioning systems operating at top performance
- Tested equipment following each install to determine efficiency and proper functionality
- Used troubleshooting tools and techniques to assess heating systems and repair malfunctioning parts
- Installed air conditioning equipment, including compressors, pumps, meters and piping
- Responded quickly to emergency repair situations by phone or email within
- Loaded materials, tools and equipment on truck at beginning of each shift
- Tested pipe, tubing joints and connections for leaks.
Education
Diploma (AOD) in ALCOHOL AND DRUG COUNSELING STUDIES -
InterCoast Colleges-Fairfield
Fairfield, CA04.2023
Continuum of Care Training Institute -
Napa, CA
Christian Leadership -
WORD oF GOD BIBLE INSTITUTE
Columbia, SCHeating, Ventilation -
Fortis College
Skills
- Activity supervision
- Needs Assessment
- Facility oversight
- Clerical support
- Event planning
- Community Outreach
- Operational Awareness
- Referral Coordination
- Case Management
- Treatment Planning
- Personal Counseling
- Client Assessment
- Individual / Group Counseling
- Intake Experience
Certification
- Certified Alcohol and Drug Counselor 1 (CADC- 1)
Timeline
Substance Use Disorder Recruit
Archway Recovery Services
02.2024 - Current
Housing Services Coordinator
Abode Services
12.2023 - Current
Community Navigator
GEO GROUP INC
07.2023 - 10.2023
Transitional Housing Coordinator
GEO GROUP INC.
03.2022 - 07.2023
Client Service Specialist
GEO GROUP INC.
04.2020 - 03.2022
House Manager
GOD CARES CHARITIES
09.2017 - 12.2018
HVAC-R Refurbish Technician
REDDY ICE INC.
04.2017 - 09.2017
Diploma (AOD) in ALCOHOL AND DRUG COUNSELING STUDIES -
InterCoast Colleges-Fairfield
Continuum of Care Training Institute -
Napa, CA
Christian Leadership -
WORD oF GOD BIBLE INSTITUTE
Heating, Ventilation -
Fortis College
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