Served as a direct liaison to 8 different vendors for product purchasing, inventory concerns and additional procurement needs
Functioned as the primary point of contact regarding all fundraising endeavors, successfully raising $20,000 in most recent fundraising cycle (October-March)
Utilized Adobe Creative Suite and Canva to create signage for internal staff policy updates in congruence with Perkins Restaurant and Bakery corporate standards
TICKET OPERATIONS INTERN
United Soccer League (USL)
08.2022 - 05.2023
Supported USL Ticketing Staff in the administration of Tickets.com and SeatGeek ticketing systems, including Event and Package setup, configuration, pricing strategies and implementation, and reconciliation
Prepared correspondence between 70 soccer teams to acquire proper financial revenue data, which had a 93% response rate
Communicated financial data, reporting standards, and administrative procedures and policies to over 20 USL teams, as well as C-suite executives and other stakeholders
Collected and assisted in the implementation of all ticketing, corporate sales, and consumer products revenue data with a comparison of team information through the portal system and Excel spreadsheets
HOSPITALITY INTERN
LEGENDS
05.2022 - 08.2022
Reviewed invoices of merchandise and other supplies with Merchandise Supervisor to ensure proper return of payment , acquisition, or shipping to the proper recipient
Ensured prompt and timely delivery of necessary merchandise, supplies, and signage to Group Sales, Ticket Sales, and Corporate Partnership staff to maintain and uphold LEGENDS standards
Collaborated with Merchandise Manager and Merchandise Supervisor to research and implement new merchandise, in congruence to affiliation contracts and brand deals
CLUB SERVICES INTERN
USL Championship
01.2022 - 05.2022
Assisted Club Service Senior Director on the creation of a monthly broadcasting dashboard
Lead projects related to DEI and LGBTQIA+ initiatives to formulate best practices and problem-solving solutions
Collaborated with a group of international interns as well as interns from other departments for data forecasting project for President of Club Services
Researched regulations and guidelines regarding advertising, group sale, and finance procedures in coordination with league wide and state-wide policy
Education
BACHELOR OF SCIENCE in SPORT MANAGEMENT -
Neumann University
MASTER OF BUSINESS ADMINISTRATION (HUMAN RESOURCES CONCENTRATION) -
Waynesburg University
12.2024
Skills
Online research
Cross-Functional Collaboration
Process Improvement
Decision-Making
Scheduling
Events Coordination
References
Matthew Stratz, 570-963-1115, mstratz@jdkmgt.com
Lori Mcafee, 985-974-2219, Lori.mcafee@uslsoccer.com
Kristen Nett, kristentnett@gmail.com
Timeline
TICKET OPERATIONS INTERN
United Soccer League (USL)
08.2022 - 05.2023
HOSPITALITY INTERN
LEGENDS
05.2022 - 08.2022
CLUB SERVICES INTERN
USL Championship
01.2022 - 05.2022
HOST/CASHIER/TAKE-OUT SPECIALIST
Perkins Restaurant and Bakery
05.2018 - Current
BACHELOR OF SCIENCE in SPORT MANAGEMENT -
Neumann University
MASTER OF BUSINESS ADMINISTRATION (HUMAN RESOURCES CONCENTRATION) -