Versatile and adaptable professional with experience in various customer-facing roles. Known for strong interpersonal communication and conflict resolution skills, contributing to improved client experiences and operational efficiency.
Overview
10
10
years of professional experience
Work History
Home Health Aide
Wrapped N Love
Media, Pennsylvania
06.2024 - Current
Facilitated daily living activities, including bathing and dressing for clients.
Ensured cleanliness and organization of client living environments.
Initiated efficient completion of all tasks within designated time frames.
Admissions Ambassador
Ursinus College
Collegeville, Pennsylvania
04.2023 - 08.2023
Coordinated admission events and open houses for prospective students.
Conducted campus tours and information sessions to engage visitors.
Responded efficiently to inquiries through phone, email, and social media.
Front Desk Receptionist
Providence Place Senior Living
Collegeville, Pennsylvania
01.2023 - 05.2023
Greeted residents and visitors to foster positive first impressions.
Managed front desk operations to enhance visitor experience and support efficient workflow.
Answered incoming calls, redirected inquiries to appropriate personnel, and recorded messages for timely follow-up.
Bookstore Manager
Villanova University
Villanova, Pennsylvania
05.2022 - 09.2022
Managed inventory processes by ordering and restocking merchandise to ensure optimal stock levels.
Trained and supervised staff to enhance customer service skills and streamline operations.
Resolved customer inquiries and complaints, fostering satisfaction and loyalty.
Food Runner
White Dog Cafe
Haverford, Pennsylvania
05.2021 - 09.2021
Ensured prompt delivery of food orders, enhancing guest dining experience.
Communicated menu items and specials effectively to guests, improving engagement.
Restocked supplies efficiently to maintain smooth operations throughout shifts.
Camp Counselor
Streamside Camp & Conference Center
East Stroudsburg, Pennsylvania
06.2016 - 07.2018
Led outdoor excursions to foster teamwork and enhance camper experiences.
Implemented discipline and safety policies to maintain secure recreational activities.
Administered first aid to campers, ensuring prompt medical attention and safety.
Education
Bachelor of Arts - Digital Communications And Media
Ursinus College
Collegeville, PA
05-2023
Skills
Patient care coordination
Organizational skills
Time management
Attention to detail
Team collaboration
Conflict resolution
Interpersonal communication
Customer service
Front desk operations
Timeline
Home Health Aide
Wrapped N Love
06.2024 - Current
Admissions Ambassador
Ursinus College
04.2023 - 08.2023
Front Desk Receptionist
Providence Place Senior Living
01.2023 - 05.2023
Bookstore Manager
Villanova University
05.2022 - 09.2022
Food Runner
White Dog Cafe
05.2021 - 09.2021
Camp Counselor
Streamside Camp & Conference Center
06.2016 - 07.2018
Bachelor of Arts - Digital Communications And Media