Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Operations Manager
RJ Corman Railroad
Houston
09.2021 - Current
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Motivated and evaluated personnel for performance improvement and goal achievement.
Managed scheduling, training and inventory control.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Created detailed reports on the performance of individual departments within operations.
Collaborated with team leaders on quality audits.
Coordinated cross-functional teams to ensure timely delivery of products and services.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Enforced federal, state, local and company rules for safety and operations.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Monitored and improved efficiency of processes, team performance, and customer service.
Measured and reviewed performance via KPIs and metrics.
Assessed employee development needs and provided feedback on their progress towards meeting goals.
Produced SOPs to document workplace procedures and optimize productivity through standardization.
Delegated work to staff, setting priorities and goals.
Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
Built strong operational teams to meet process and production demands.
Presented performance and productivity reports to supervisors.
Prepared staff work schedules and assigned team members to specific duties.
Addressed customer concerns with suitable solutions.
Implemented policies and standard operating procedures and managed quality, customer service and logistics.
Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
Operated equipment and machinery according to safety guidelines.
Identified needs of customers promptly and efficiently.
Utilized various software and tools to streamline processes and optimize performance.
Manager of Training and Operating Compliance
RJ Corman Railroad
Houston
09.2021 - 08.2024
Oversee the southern region locations
Ensured compliance with all applicable laws, regulations, and industry standards.
Coached, mentored, and trained team members to improve their job safety performance.
Led team meetings and one-on-one coaching sessions to continuously improve safety performance.
Managed risk by developing and implementing effective risk management strategies.
Conducted safety performance evaluations, providing feedback, and coaching for team development.
Organized team activities to build camaraderie and foster a safety-oriented workplace culture.
Ensured compliance with industry regulations and company policies.
Ensured compliance with regulatory requirements and industry standards.
Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
Enhanced team member performance through strategic and tactical approaches, motivational coaching, and training.
Monitored staff safety performance and addressed issues.
Coordinated emergency response teams during drills or actual events such as fires, chemical spills.
Tested applicants with oral, written or practical tests, depending on licensing requirements.
Conducted safety briefings to inform crews of safety hazards.
Maintained adequate supply of approved safety and PPE supplies for work force.
Developed and implemented safety policies and procedures to reduce workplace hazards.
Conducted safety inspections of job sites and equipment to identify potential hazards and recommended corrective action.
Investigated, resolved and reported on occurrences documented on employee incident and accident reports.
Collaborated with various departments to develop strategies for improving workplace safety culture.
Signed off on new hires for CFR 240 and 242 based on check rides and hours of training.
Assistant Divisional Manager
RJ Corman Railroad
Santa Teresa
08.2020 - 09.2021
Compile daily field reports outlining Contractor and Railroad activities.
Communicated regularly with supervisors to update on status.
Gathered and sorted data for reports and files.
Prepared reports on team performance for senior management review.
Evaluated subordinate personnel to provide constructive feedback and enhance performance.
Trained and mentored coworkers to build and strengthen team.
Monitored work to enforce deadlines and support team.
Monitored departmental activities, identified issues, and took corrective action as needed.
Utilized problem-solving skills to resolve customer inquiries efficiently.
Trained and supervised subordinate staff members in daily operations and procedures.
Ensured compliance with company policies, procedures, laws, and regulations.
Completed day-to-day duties accurately and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Reviewed employee performance and provided ongoing feedback and coaching to drive performance improvement.
Monitored staff performance and addressed issues.
Trained employees on additional job positions to maintain coverage of roles.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Heavy Equipment Operator Switchmen
Technica
Fort Bliss
10.2019 - 08.2020
Supervised and executed rail switch activities.
Oversee and execute all rail operations with a focus on safety
Delivered training sessions for Soldiers and contractors on rail operations, ensuring compliance with all company, state, and federal policies and regulations
Coordinated and assigned missions, employing heavy equipment, air, rail, and line haul support movements.
Expert in equipment safety, maintenance, and storage.
Managed necessary documentation and reporting tasks with precision.
Managed essential office tasks to facilitate a seamless workflow.
Conduct daily safety inspections to confirm that the equipment operates safely.
DSLE/ Yard Master
ITS Conglobal
Santa Teresa
06.2018 - 10.2019
Oversee performance management, coaching, and development of team members utilizing HR processes and disciplinary actions.
Assess and solve operational problems.
Support the engineering manager in training, leadership, and staff development initiatives.
Leverage work management tools for enhanced productivity
Established and maintained work schedules to ensure timely task completion.
Issued work orders to facilitate workflow and accountability.
Streamlined communication processes among superiors and team members.
Managed the distribution of military supplies and equipment effectively.
Demonstrated technical expertise in warehouse operations and logistics.
Led assembly and repair tasks for military structures.
Maintained compounds and bases to uphold safety standards.
Spearheaded the preparation and physical presentation of a military installation designated for the mobilization of government branches during training and housing functions.
Ensure compliance with all fire and safety directives, and service or replace fire equipment.
Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Worked effectively in team environments to make the workplace more productive.
Supported site and fleet goals through effective resource management.
Foreman
ITS Conglobal
Santa Teresa
05.2018 - 10.2019
Supervise employees to guarantee timely task completion.
Flexibility in adapting to shifting circumstances.
Prepared detailed switching documentation to ensure smooth crew changes.
Lead a safety briefing before the commencement of shifts.
Administered drug and alcohol testing procedures.
Locomotive Engineer
ITS Conglobal
Santa Teresa
08.2015 - 10.2019
Monitoring devices, such as battery consumption, air pressure, speed, and throttle.
Operated locomotive in accordance with Federal Railroad Administration regulations.
Maintained communication between yard personnel and crew members during switching operations.
Prepared reports documenting locomotive issues.
Controlling the train with multiple systems, and sustaining ongoing communication with the conductor.
Skill in making prompt decisions on a moment's notice.
Showcase keen eyesight and acute hearing
Troubleshoot locomotive malfunctions.
Facilitated safe movement of locomotives in compliance with regulations.
Skilled in interpreting train orders, signals, and railroad rules governing locomotive operations.
Followed emergency procedures if derailment or other accidents occurred while operating train.
Switchman/ Conductor
ITS Conglobal
Santa Teresa
10.2014 - 08.2015
Responsible for the safe switching of railcars and the movement of trains in the rail yard.
Observed yard traffic to determine track availability to accommodate inbound and outbound traffic.
Managed railcar loading, unloading, and switching.
Inspected the track for obstructions or defects that could impact the safe operation of the train.
Operated controls to activate track switches and traffic signals.
Ensured compliance with all applicable railroad rules and regulations.
Comply with company and federal safety rules, policies, and procedures, to include wearing required safety equipment.
Maintain the integrity of the train consist and track railcars.
Operate track switches and derails to change the routing of engines or cars within the yard.
Make decisions about switching, spotting cars.
Observe and monitor track conditions (e.g., broken rails, defective switches, and weather-related problems).
Interpret and relay hand, lantern, and other signals affecting the movement of the train.
The ability to judge and control the speed and clearance distance of cars, distinguish among colors, and see at night.
Assist terminal operators with placing IBC locks and lock or unlock tracks as needed.