Anthony Hartley
Orlando,Florida
Summary
Friendly food industry server proficient at creating positive consumer experiences that lead to return business. Fast-learner adept at memorizing menu details and specialty items for enhanced dining experience. Noted for prompt attention and respectful demeanor. Observant server with 20 years of experience facilitating fantastic dining experiences. Food industry veteran with experience seating guests and bartending. Celebrated for wide skillset and positive attitude. Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Food and Beverage Server
Walt Disney World Resort
11.2013 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Remained focused, calm and professional during peak rush hours.
- Possessed comprehensive understanding of food and beverage menu items and preparation techniques.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
Food and Beverage Server
Universal Studios Orlando
08.2016 - 03.2019
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Provided training assistance for new hires, helping them acclimate quickly to restaurant procedures and expectations for excellent service delivery.
- Displayed a strong knowledge of menu items, ingredients, and preparation methods to answer questions from guests confidently and provide informed recommendations.
Education
Associate of Arts - Hospitality And Tourism Management
University Of Phoenix, Orlando Fl.
Orlando, FLSkills
- Sales oriented customer advocate
- Friendly, energetic personality
- Well versed in fine dining details
- Extensive wine knowledge in varietals and regions in the US, and around the world
- Assisted guests with selecting wines that complemented their meal choices, enhancing their overall dining experience
Certification
Servsafe
Timeline
Food and Beverage Server
Universal Studios Orlando
08.2016 - 03.2019
Food and Beverage Server
Walt Disney World Resort
11.2013 - Current
Associate of Arts - Hospitality And Tourism Management
University Of Phoenix, Orlando Fl.