Anthony Hawkins
Texas City,TX
Summary
Dynamic and performance-driven business professional with high integrity, strong work ethic and great leadership skills. Meticulous and resourceful Business Manager with proven success leading productive teams, controlling budgets, networking to drive growth initiatives and marketing to maximize brand outreach. Client-focused and organized professional with advanced degree and diverse experience in customer service, business management and project coordination. Collaborative communicator to quickly build relationships with both clients and business audiences. Known for innovation and creative problem-solving abilities to address business challenges. Adaptable Business Manager successful at overseeing all aspects of business operation. Goal-driven leader, change manager and strategic problem solver. Knowledgeable about human resources, financial administration and inventory management.
Overview
11
11
years of professional experience
Work History
Business Manager
Above Par Academy, Inc
Spring, TX
08.2022 - Current
- Developed and implemented policies and procedures to improve operational efficiency.
- Managed a team of staff members, providing guidance and direction to ensure successful completion of projects.
- Designed strategies for improving the quality of services provided by the organization.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Recommended process improvements that would reduce costs while increasing productivity.
- Prepared monthly financial statements for review by executive leadership team.
- Monitored inventory levels of supplies needed for daily operations and ordered additional items when necessary.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Collaborated and built trust within organization and with customers, meeting or exceeding expectations.
- Communicated client priorities, delivering presence and business objectives.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Prepared staff work schedules and assigned team members to specific duties.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Created effective business plans to focus strategic decisions on long-term objectives.
- Monitored progress by establishing plans, budgets and measuring results.
Business Concultant
Law Office of B. Faye Jones
Cypress, TX
03.2020 - Current
- Provided strategic advice to senior management teams on how to maximize profits and streamline operations.
- Conducted surveys of customer satisfaction to identify areas of improvement.
- Created financial projections based on market research data and industry trends.
- Analyzed financial records, including income statements and balance sheets, to assess performance of businesses.
- Assisted with creating marketing campaigns to increase sales and brand awareness.
- Developed operational plans that included budgeting, forecasting, and resource allocation.
- Recommended cost-cutting measures without sacrificing quality or service levels.
- Identified opportunities for business growth through new products or services.
- Pinpointed growth opportunities within services portfolio and business model.
- Implemented strategies to take advantage of new opportunities.
Business Manager
D Three Hauling, In
Rosharon, TX
03.2020 - 08.2022
- Developed and implemented policies and procedures to improve operational efficiency.
- Maintained financial records, prepared budgets, and monitored expenditures for multiple departments.
- Organized meetings with stakeholders to discuss objectives, strategies, and timelines for completing tasks.
- Reviewed existing contracts with vendors and suppliers to ensure compliance with company standards.
- Assessed employee performance evaluations and recommended changes or improvements as needed.
- Recommended process improvements that would reduce costs while increasing productivity.
- Prepared monthly financial statements for review by executive leadership team.
- Interacted with customers and vendors with utmost professionalism to solve various problems.
- Translated customer needs into operational plan to fulfill projects with right resources.
Operations Supervisor
Bop FM
Seagoville, TX
10.2013 - 03.2020
- Developed and implemented standard operating procedures to ensure efficient workflow.
- Identified areas of improvement and developed strategies to increase efficiency.
- Monitored staff performance and provided feedback for improvement.
- Managed daily operations, including scheduling personnel, assigning tasks, and monitoring progress.
- Conducted regular meetings with staff members to discuss any issues or concerns they may have had.
- Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
- Created processes for tracking inventory and supply levels in order to prevent stock-outs or overstocking.
- Assisted in the hiring process by conducting interviews and making recommendations for new hires.
- Trained new employees on proper job functions and company policies and procedures.
- Performed periodic audits of operational processes in order to identify potential risks or areas of improvement.
Education
Master of Science - Organizational Behavior Studies
Colorado Technical University
Colorado Springs, CO05-2010
Master of Arts - Intercultural, Multicultural, And Diversity Studies
Texas A&M Health Science Center
College Station, TX05-1993
MBA - Business Administration And Management
Prairie View A & M University
Prairie View, TX05-1983
Skills
- Client Relationship Management
- Contract Management
- Operations Management
- Partnership Development
- Logistics Management
- Budget Administration
- Strategic Planning
- Business Planning
- Policy Implementation
- Financial Oversight
- Business Development
- Staff Training
- Customer Retention
- Employee Management
- Customer Service
- Documentation And Reporting
- Project Management
- Operational Oversight
- Analytical Thinking
- Regulatory Compliance
- Team Building and Leadership
- Operational leadership
- Employee Motivation
- Coaching and Mentoring
- Employee Scheduling
- Fiscal Management
- Strategic Initiatives
Timeline
Business Manager
Above Par Academy, Inc
08.2022 - Current
Business Concultant
Law Office of B. Faye Jones
03.2020 - Current
Business Manager
D Three Hauling, In
03.2020 - 08.2022
Operations Supervisor
Bop FM
10.2013 - 03.2020
Master of Science - Organizational Behavior Studies
Colorado Technical University
Master of Arts - Intercultural, Multicultural, And Diversity Studies
Texas A&M Health Science Center
MBA - Business Administration And Management
Prairie View A & M University