Anthony Hayes
San Antonio,TX
Summary
Dynamic P&D Driver with a proven track record at Estes Express Lines, excelling in route optimization and customer service. Demonstrated expertise in vehicle inspection and load securing, enhancing delivery efficiency and safety. Known for strong problem-solving skills and a positive attitude, fostering client relationships that drive repeat business. 30+ years of freight industry experience.
Overview
29
29
years of professional experience
Work History
P&D Driver
Estes Express Lines
10.2020 - 07.2025
- Ensured compliance with all local, state, and federal transportation regulations throughout daily operations.
- Minimized delays by utilizing GPS navigation systems and staying updated on traffic conditions.
- Conducted routine vehicle inspections to maintain optimal performance and safety standards.
- Assisted with loading and unloading of cargo, ensuring proper handling to prevent damage.
- Enhanced communication between drivers and dispatch through regular updates on delivery status and potential issues.
- Streamlined delivery routes for increased efficiency and reduced fuel consumption.
- Contributed to warehouse operations as needed, assisting with inventory management and order preparation.
- Supported team members in maintaining a high level of efficiency within the department.
- Improved customer satisfaction by providing timely and efficient deliveries.
- Established positive relationships with customers, resulting in repeat business and client retention.
- Maximized vehicle capacity by strategically organizing cargo for optimal space utilization.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
P&D Driver
Estes Express
11.2018 - 10.2020
- Collaborated with dispatchers to effectively manage daily schedules and prioritize deliveries based on urgency.
- Identified opportunities for route optimization resulting in decreased travel times.
- Reduced instances of damaged goods through careful handling during loading and unloading processes.
- Demonstrated strong time management skills by consistently meeting or exceeding delivery deadlines.
- Exhibited professionalism in all interactions while representing the company''s brand positively.
- Managed paperwork accurately, including bills of lading, delivery receipts, and driver logs.
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Route Driver
Baldinger Bakery Formally Best Harvest Bakery
06.2012 - 11.2018
- Enhanced route efficiency by consistently analyzing and optimizing delivery routes.
- Increased safety awareness by conducting regular vehicle inspections and adhering to traffic regulations.
- Received, counted and inspected inventory for delivery.
- Promoted company values through consistent demonstration of commitment to excellence during daily operations.
- Logged mileage, stops, orders and carton counts for each route.
- Maintained strong professional relationships with clients through effective communication and problem-solving skills.
- Managed time effectively to accommodate both regular stops as well as ad-hoc requests from clients along the delivery route.
- Ensured compliance with company policies and DOT regulations, contributing to a safe work environment for all employees.
- Reduced vehicle downtime by promptly addressing maintenance issues, ensuring optimal performance throughout the workday.
- Minimized delays caused by unforeseen circumstances such as inclement weather or road closures through proactive communication with dispatchers and customers.
- Maintained records of mileage, oil, gas and expenses for reimbursements.
- Participated in ongoing training programs to enhance driving skills, staying informed about industry best practices and emerging technology trends.
Owner/Artist
Con-Artist LLC
08.2003 - 06.2012
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Established a positive workplace culture that fostered employee engagement, collaboration, and loyalty.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
Dockworker, Jockey, P&D Driver, Linehaul Driver
Old Dominion Freight
02.1996 - 08.2003
- Improved warehouse efficiency by organizing and maintaining a clean dock area.
- Loaded, unloaded, and sorted cargo as part of accurate and efficient weekly shipments.
- Prepared pallets of boxes for easy transportation between customer and storage locations.
- Collaborated with team members to complete tasks efficiently, improving overall productivity.
- Conducted thorough pre-trip inspections, identifying potential issues before they escalated into costly repairs or accidents.
- Streamlined loading and unloading processes for faster turnaround times at distribution centers.
- Demonstrated adaptability in handling last-minute changes to routes or schedules due to unforeseen circumstances while still meeting client expectations consistently.
- Assisted in the training and development of junior drivers, fostering a culture of continuous learning and professional growth within the team.
- Built strong relationships with fellow drivers by sharing valuable tips, knowledge, and experiences relating to line haul trucking operations.
- Provided exceptional customer service by addressing concerns or inquiries promptly and professionally, leading to repeat business from satisfied clients.
- Operated various types of heavy-duty trucks, trailers, and equipment with expertise, ensuring safe transportation of diverse cargo loads.
- Collaborated with dispatchers and shipping coordinators to ensure a seamless transportation experience for clients.
Education
Basics
JC Harmon High School
Kansas City, KS05-1995
Skills
- Safe driving practices
- Commercial driver's license
- Defensive driving techniques
- Flexible schedule availability
- Load securing proficiency
- Vehicle inspection
- Accident prevention
- Physical stamina and strength
- Logbook maintenance
- Adherence to regulations
- Conflict resolution
- Hazardous materials handling
- Freight documentation accuracy
- Basic mechanical skills
- Stress management aptitude
- GPS navigation mastery
- Fuel efficiency
- Emergency response readiness
- Problem-solving capacity
- Truck maintenance
- Route planning expertise
- Positive attitude
- Teamwork and collaboration
- Customer service
- Dependable and reliable
- Attention to detail
Timeline
P&D Driver
Estes Express Lines
10.2020 - 07.2025
P&D Driver
Estes Express
11.2018 - 10.2020
Route Driver
Baldinger Bakery Formally Best Harvest Bakery
06.2012 - 11.2018
Owner/Artist
Con-Artist LLC
08.2003 - 06.2012
Dockworker, Jockey, P&D Driver, Linehaul Driver
Old Dominion Freight
02.1996 - 08.2003
Basics
JC Harmon High School
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