Charlene Holt
Raleigh,NC
Summary
To utilize my experience, education and knowledge in excellent customer service in my area of expertise. Excel at multi-tasking in a fast past environment, completing projects within a timely manner and budget constraints.
Overview
32
32
years of professional experience
Work History
Anesthesia Technician
Wakemed
Raleigh, NC
09.2020 - Current
- Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
- Coordinated and set up supplies and equipment for planned procedures.
- Kept work areas and equipment clean and sanitized for optimal protection.
- Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
- Helped place intravenous infusion lines and invasive pressure monitoring devices.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Anesthesia Technician
UNC Hospital
Chapel Hill, NC
06.2014 - 09.2020
- Surgical Instrument processing, inventory to support the operating rooms.
- Turnover and set up of operating rooms.
- Following infection control policies and procedures.
- Train new central sterile technicians or anesthesia technicians on appropriate processing of cleaning instruments and turnovers and set up of operating rooms and equipment.
- Helped place intravenous infusion lines and invasive pressure monitoring devices.
- Kept work areas and equipment clean and sanitized for optimal protection.
- Cleaned and restocked carts in operating rooms for general surgery and labor and delivery.
- Coordinated and set up supplies and equipment for planned procedures.
- Maintained clean and sterile fields in operating rooms when assisting anesthesiologists.
- Researched and implemented fully compliant practices in line with accrediting organizations and government requirements.
- Supported patients with proper positioning for such procedures as spinals and epidurals to enhance success and minimize risks.
- Maintained accurate records on all medical equipment and organized scheduled maintenance for any malfunctioning machines.
- Performed CPR in crisis situations under direction of doctor in charge until anesthesiologist arrived.
- Assisted with whole range of outpatient patient procedures, including minor surgeries.
- Earned reputation for good attendance and hard work.
- Recognized by management for providing exceptional customer service.
- Improved operations by working with team members and customers to find workable solutions.
Central Supply Specialist
Rex Hospital
Raleigh, NC
08.2004 - 06.2014
- Handling, storage, inventory control, preparing for and arranging destruction, security of storage areas, preparing reports of inventory and budget, reconciliation of controlled substances per DEA regulations.
- Collaborated with others to discuss new savings opportunities.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Handled all delegated tasks, including stocking and inventory control.
- Improved operations by working with team members and customers to find workable solutions.
- Recognized by management for providing exceptional customer service.
- Achieved cost-savings by developing functional solutions to budget problems.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Earned reputation for good attendance and hard work.
Mental Health Technician
NASH GENERAL HOSPITAL
Rocky Mount, NC
06.1994 - 08.2004
- Help admit and discharge patients, maintain close contact with them, and monitor vital signs such as heart rate and blood pressure.
- Observe patient behaviors, record their conditions and lead them in therapeutic and recreational activities.
- Consult with doctors, social workers and therapist if patients become physically violent, also help with daily living such as eating, dressing and bathing.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Documented patient interactions in compliance with HIPAA requirements.
- Provided excellent service to patients through personable communication.
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Provided administrative support to clinical staff and managers.
- Verified patient health history and contact information for chart accuracy.
- Supported patients by identifying and addressing mental health challenges.
- Delivered counseling services, including one-on-one, group therapy to patients per day.
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Counseled patients, discussed substance use and worked closely with individuals to identify positive and healthy life choices.
- Effectively managed daily charting for each patient.
- Communicated with clients and families in professional and respectful manner, effectively building lasting relationships.
- Intervened in cases that warranted it, including when clients wished to leave facility against medical advice.
Education
Master's - Business Administration, Human Resources
Keller Graduate School of Management
06.2022
Bachelor - Technical Management/Business Degree
Devry University
06.2010
Skills
- Communication, ability to work under pressure, decision making, time management, self-motivation, conflict resolution, leadership, adaptability, and reliable
- Anesthesia
- Blood pressure
- Budget
- Conflict resolution
- Decision making
- Infection control
- Inventory
- Inventory control
- Leadership
- Bathing
- Observe patient
- Policies
- Teamwork
- Time management
- Vital signs
Affiliations
Yellow Belt.
Employee of the Month.
Accomplishments
- Preceptor- for Central Sterile Technician for Anesthesia Support.
- Yellow Belt- Well versed in the foundational elements of Lean Six Sigma Methodology, who leads limited improvement projects and or services as a team member as part of more complex improvement projects.
- Total Responsible Person-attended workshop which prepares individuals and organizations to deal with collective problems in a unique way, from which flow solutions and success.
References
REFERENCES
References upon request
Timeline
Anesthesia Technician
Wakemed
09.2020 - Current
Anesthesia Technician
UNC Hospital
06.2014 - 09.2020
Central Supply Specialist
Rex Hospital
08.2004 - 06.2014
Mental Health Technician
NASH GENERAL HOSPITAL
06.1994 - 08.2004
Master's - Business Administration, Human Resources
Keller Graduate School of Management
Bachelor - Technical Management/Business Degree
Devry University