Anthony Hedrick
Field Operation Manager
Hawthorne,CA
Summary
Knowledgeable Field Operation Manager with solid background in overseeing field operations and ensuring smooth project execution. Successfully managed diverse teams and optimized workflows to meet strategic objectives. Proven ability to enhance operational efficiency and demonstrated expertise in problem-solving and resource management.
Overview
17
17
years of professional experience
Work History
Field Operation Manager
ALFFCO
04.2024 - Current
- Oversaw daily field operations, ensuring adherence to safety protocols and operational standards.
- Coordinated equipment maintenance schedules to minimize downtime and optimize productivity.
- Managed team performance by conducting regular training sessions and providing constructive feedback.
- Implemented process improvements that enhanced workflow efficiency within field operations.
- Collaborated with cross-functional teams to develop and execute operational strategies aligned with company goals.
- Analyzed operational data to identify trends and recommend actionable solutions for performance enhancement.
- Developed comprehensive reports on field activities, presenting findings to senior management for strategic planning.
- Maintained open lines of communication between upper management and field personnel, facilitating smooth information flow throughout the organization.
- Coordinated logistics efforts for efficient deployment of resources across various job sites simultaneously.
- Managed large-scale projects from inception to completion, consistently meeting deadlines and staying within budget constraints.
- Aligned field operations goals with overall company objectives, ensuring all projects were executed according to corporate standards and expectations.
- Monitored team performance to assess training requirements and areas in need of improvement.
- Implemented quality control measures to minimize errors during project execution, resulting in fewer customer complaints and higher satisfaction rates.
- Established strong relationships with vendors and suppliers, negotiating favorable contracts to reduce operational expenses.
- Influenced change management strategies by providing valuable input based on firsthand experience within the field operations team.
- Implemented and maintained high standards of quality in all areas.
- Boosted team morale by fostering a positive work culture and recognizing outstanding individual achievements regularly.
- Met with senior management to determine needs and develop roadmaps.
- Led recruitment efforts for new hires within the field operations department, selecting top-quality candidates who contributed significantly to team success.
- Managed $[Number] operations budget and launched monthly communications processes to enable best practices implementation.
- Developed and executed comprehensive training programs for field staff, increasing overall skill levels and proficiency.
- Enhanced customer satisfaction through timely project completion and effective communication with clients.
- Assisted in recruiting, hiring and training of team members.
- Trained and guided team members to maintain high productivity and performance metrics.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Fostered a culture of accountability by establishing clear expectations and monitoring compliance among team members.
Electrician
Aaron Snow Electric
01.2012 - 04.2025
- Installed and repaired electrical systems in residential and commercial properties.
- Conducted routine inspections to ensure compliance with local electrical codes.
- Collaborated with contractors to plan and execute wiring for new constructions.
- Trained junior electricians on safety protocols and best practices in installations.
- Diagnosed electrical issues using testing equipment to ensure timely resolutions.
- Maintained accurate records of work performed, including material used and time spent.
- Led team projects, coordinating schedules and resources to meet deadlines effectively.
- Worked from ladders, scaffolds and lifts to install, maintain, or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Installed and wired electrical transformers, service panels, and circuit breakers.
- Installed, maintained, repaired, and tested equipment for electricity generation and utilization.
- Planned layout and installation of electrical wiring, equipment, and fixtures based on specifications and applicable code.
- Inspected electrical systems, equipment and components to identify hazards, defects, and repair requirements.
- Used testing instruments such as ohmmeters, voltmeters, ammeters, and multimeters.
- Performed routine and complex maintenance and repairs on various electrical equipment.
- Stored and maintained power tools and equipment for each job.
- Read and interpreted electrical, mechanical, and architectural drawings and electrical code specifications for wiring layouts.
- Improved electrical system safety by conducting thorough inspections and identifying potential hazards.
- Mentored apprentice electricians in proper installation techniques, safety protocols, and troubleshooting methods to enhance their skill sets.
- Inspected worksites and installations to verify compliance with state safety codes.
- Collaborated with construction teams to ensure seamless integration of electrical systems within new builds.
- Developed strong working relationships with clients through consistent professionalism, reliability, and transparency during projects.
- Coordinated with other tradespeople seamlessly during large-scale installations or renovations to ensure smooth project progressions.
- Achieved client satisfaction by prioritizing open communication throughout project stages.
- Provided exceptional customer service through clear communication, accurate estimates, and timely project completion.
- Assisted in the design phase of various projects, providing input on optimal lighting layouts, power distribution plans, and equipment specifications.
- Followed state and local building regulations based on National Electrical Code.
Electrical Apprentice
UCLA Faculty Center
08.2008 - 01.2012
- Assisted in installation and maintenance of electrical systems across various residential and commercial projects.
- Collaborated with senior electricians to troubleshoot complex electrical issues, ensuring safety compliance.
- Conducted routine inspections of electrical equipment to identify faults and recommend repairs promptly.
- Utilized hand tools and power tools effectively for wiring, circuit assembly, and system upgrades.
- Worked under supervision of journeyman electrician to learn trade and develop electrical knowledge.
- Terminated wiring and connected circuits with correct techniques.
- Pulled EMT and PVC conduit wire according to plans and code requirements.
- Installed new electrical components and fixtures safely and tested systems to enhance power flow.
- Developed practical skills by actively participating in hands-on training sessions under the guidance of experienced electricians.
- Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
- Enhanced safety measures by diligently following electrical codes and regulations during installations.
- Learned and followed latest electrical codes and regulations to deliver compliant electrical systems.
Education
Certificate of Technical Studies -
National Institute of Techonolgy
Long Beach, CA02-2007
High School Diploma -
Mira Costa High School
Manhattan Beach, CA06-1999
Skills
- Staff oversight
- Operational efficiency
- Training and mentoring
- Team building
- Operational planning
- Team supervision
- Strategic planning
- Inventory tracking
- Schedule coordination
- Workflow planning
- Asset management
- Workforce scheduling
- Technical leadership
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent communication
- Organizational skills
- Team collaboration
- Team leadership
- Active listening
- Effective communication
- Verbal and written communication
- Relationship building
- Customer relations
- Employee motivation
- Self motivation
Accomplishments
- Supervised team of 7 staff members.
Languages
Spanish
Limited Working
Timeline
Field Operation Manager
ALFFCO
04.2024 - Current
Electrician
Aaron Snow Electric
01.2012 - 04.2025
Electrical Apprentice
UCLA Faculty Center
08.2008 - 01.2012
Certificate of Technical Studies -
National Institute of Techonolgy
High School Diploma -
Mira Costa High School