Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Anthony Hernandez

Naples,FL

Summary

Proactive and hard-working supervisor with exceptional leadership, planning, and process optimization experience. Adept at utilizing strengths in planning and analysis to oversee operations across multiple locations while maximizing each site's projected outcome. Skilled in driving teams to complete objectives, deliver results, and exceed expectations.

Overview

14
14
years of professional experience

Work History

Landscape Enhancement Supervisor

Renfroe And Jackson Landscaping
09.2023 - Current
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organized workflows.
  • Monitored workflow to improve employee time management and increase productivity
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Operated machinery (Lull, Backhoe, Front Loader, Skid Steer, Forklift) to expedite completion of projects and maintain overall safety of employees.
  • Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
  • Conducted routine inspections to check quality and compliance with established specifications.
  • Identified unsafe or unhealthful workplace conditions or hazards to enforce safe work practices and procedures.
  • Maintained compliance with company policies, objectives, and communication goals.
  • Enforced rules and regulations outlined in company manual to set forth expectations comprehensibly and consistently.
  • Achieved results by working with staff to meet established targets.
  • Handle customer complaints and resolve issues.

Owner

Nature's Touch Lawn Care
10.2021 - Current
  • Managed day-to-day business operations.
  • Hired, trained and managed staff to cultivate productive and efficient workforce.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Evaluated suppliers to maintain cost controls and improve operations.
  • Developed long-term relationships with over 50 key clients and many local vendors and service providers.
  • Resolved customer service issues with timely and professional resolutions.
  • Monitored and assessed industry trends, competitors and customer feedback to make informed decisions.
  • Created systems and procedures to streamline business processes and optimize resources.
  • Forecasted and managed budgets to boost cost-effectiveness and profitability.
  • Supported company goals through careful reinvestment of profits.

Roofing Division Supervisor

Elias Brothers Group
03.2018 - 08.2022
    • Oversaw daily operations at site, keeping team production moving at optimal pace.
    • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
    • Monitored workflow to improve employee time management and increase productivity.
    • Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
    • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
    • Implemented project management techniques to overcome obstacles and increase team productivity.
    • Conducted routine inspections to check quality and compliance with established specifications.
    • Frequently inspected production area to verify proper equipment operation.
    • Established positive and effective communication among unit staff and organization leaders, reducing miscommunications, and missed deadlines.
    • Developed and updated tracking spreadsheets for process monitoring and reporting.
    • Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.

Deli Department Manager

Publix Supermarkets
05.2010 - 02.2018
    • Mentored, trained, and supervised deli staff to drive optimum performance in all individualized roles.
    • Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
    • Evaluated staff to ensure compliance with health and safety regulations.
    • Created employee work schedules to ensure adequate coverage for all shifts.
    • Oversaw team member contributions to project completion of tasks and streamline operations.
    • Managed supply chain and inventory control functions to increase system efficiency.
    • Analyzed sales data to identify trends to adjust purchasing decisions accordingly.
    • Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
    • Delivered front-end support to staff during rush periods.
    • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Education

Some College (No Degree) - Business

Miami-Dade Community College
Miami, FL

High School Diploma -

Coral Reef Senior High School
Miami, FL
2003

Skills

  • Business Development
  • Departmental Oversight
  • Project and Operations Management
  • Customer Relationship Management (CRM)
  • Performance Evaluation and Monitoring
  • Documentation Review and Reporting
  • Staff Training and Development
  • Schedule Preparation
  • Proactive Approach
  • Strategic Planning
  • OSHA Compliance

Languages

Spanish
Professional Working

Timeline

Landscape Enhancement Supervisor

Renfroe And Jackson Landscaping
09.2023 - Current

Owner

Nature's Touch Lawn Care
10.2021 - Current

Roofing Division Supervisor

Elias Brothers Group
03.2018 - 08.2022

Deli Department Manager

Publix Supermarkets
05.2010 - 02.2018

Some College (No Degree) - Business

Miami-Dade Community College

High School Diploma -

Coral Reef Senior High School

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Anthony Hernandez