Anthony Hernandez

• Leading a great team of staff members and cooks in a fast-paced restaurant environment. Implement effective training programs, resulting in improved staff performance. Manage customer service. Ensuring a positive dining experience for patrons. Resolve operational challenges with a focus on efficiency and customer satisfaction. Oversee day-to-day operations, including inventory management. Manage work operations including opening and closing procedures, scheduling, and staff assignments. Inventory control, ordering, and stock rotation to minimize waste and ensure we have the items needed. Ensure compliance with health and safety regulations, conducting regular inspections and staff training.

Greeted customers and took orders for many beverages and food items. Operated cash registers to process customer payments. I also monitored inventory and would help managers with noting down on what supplies needed to be ordered. Followed safety procedures while operating machinery such as grinders and espresso machines. Troubleshoot electrical equipment when services were down from time to time. Maintained a calm and positive demeanor during high-volume periods and special events while also connecting with customers by being social.