Anthony Hernandez
Shallowater,TX
Summary
Sales professional with thorough understanding of cellular technology and customer service. Known for achieving sales targets and fostering collaborative team environment. Reliable and adaptable, focused on providing exceptional customer experiences and meeting dynamic business needs.
Overview
8
8
years of professional experience
Work History
Verizon Cellular Sales
Verizon
05.2024 - Current
- Enhanced sales figures with persuasive communication skills, tailored product presentations, and timely followups.
- Increased accessory attachment rates through targeted suggestions that complemented customers'' device purchases seamlessly.
- Resolved customer inquiries and complaints promptly, escalating complex issues to store management when necessary.
- Stayed current on industry trends and new products to offer informed recommendations to customers seeking guidance.
- Contributed to store''s positive reputation by delivering exceptional service experiences that exceeded customer expectations consistently.
- Generated leads for future business opportunities with proactive networking efforts during community events or other local gatherings.
- Strengthened client relationships through excellent after-sales support, addressing concerns, and resolving issues promptly.
- Boosted customer satisfaction by providing knowledgeable assistance and recommending suitable cellular products.
- Achieved sales targets consistently by utilizing effective upselling techniques and product bundling strategies.
Teacher
Lubbock Cooper West Elementary
06.2022 - Current
- Prepare lessons that reflect accommodations for differences in student learning styles
- Present subject matter according to guidelines established by the Texas Education Agency, board policies and administrative regulations
- Conduct assessment of student learning styles and use results to plan instructional activities
General Aide and Substitute Teacher
Hodges Elementary
10.2021 - 05.2022
- Supervises students during the lunch periods
- Making sure that all students have an opportunity to eat, good manners, cleaning and considering others around them and keeping waste to a minimum
- Also worked one on one with multiple students, some were special needs
- When needed and asked, would sub for Pre-K, Kinder, and first grade classes
Campus Supervisor, Janitor, PE Teacher Sub
Linfield Christian
12.2020 - 06.2021
- Supervises students during the lunch periods
- Making sure that all students have an opportunity to eat, good manners, cleaning and considering others around them and keeping waste to a minimum
- And enforce his rules and regulations, being particularly mindful of the safety and welfare of all students
- Reports special behavior problems to the principal
- Informs school children of proper safety methods and ensures that they observe all precautions
- Was a sub for PE teacher when needed
Instructional Aide
Joli Ann Leichtag
10.2017 - 12.2020
- Excellent interpersonal and communication skills, both written and verbal, that allow to effectively monitor and instruct students as well as build and maintain meaningful relationships with students and their families
- High levels of patience and enjoy working with children
- Extremely organized and great at multitasking, Instructional, Able to organize and plan on behalf of Instructors, providing them with adequate administrative support
Avid Tutor
San Elijo Middle School
08.2017 - 10.2017
- Assist identified students in academic subjects in order to develop habits of mind and higher standards of academic achievement among students upon middle school promotion
Manager
Mcdonalds
03.2017 - 08.2017
- Vital role in maintaining quality service to their consumers and makes sure the restaurant runs smoothly
- Duties include employee and personnel supervision, food sanitation and preparation and customer service
- Well organized, have the capacity to work under pressure, strong skills in customer service and enjoy food preparation
Education
Bachelor's Degree - Communications
California State University San Marcos
San Marcos, Ca12.2022
Skills
- Absorbing information
- Sharing information
- Understanding information
- Communicating
- Respecting others' points of view
- Engagement
- Using relevant knowledge
- Listening
- Analysis
- Interpretation
- Inference
- Evaluation
- Explanation
- Self-Regulation
- Open-Mindedness
- Problem-Solving
- Goal-oriented mindset
- Market awareness
- Payment handling
- Building rapport
- Persuasion techniques
Most Well Mannered Teacher
Awarded and recognized for being a well mannered teacher at Lubbock Cooper ISD.
Languages
Spanish
Professional Working
Timeline
Verizon Cellular Sales
Verizon
05.2024 - Current
Teacher
Lubbock Cooper West Elementary
06.2022 - Current
General Aide and Substitute Teacher
Hodges Elementary
10.2021 - 05.2022
Campus Supervisor, Janitor, PE Teacher Sub
Linfield Christian
12.2020 - 06.2021
Instructional Aide
Joli Ann Leichtag
10.2017 - 12.2020
Avid Tutor
San Elijo Middle School
08.2017 - 10.2017
Manager
Mcdonalds
03.2017 - 08.2017
Bachelor's Degree - Communications
California State University San Marcos
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