I have worked as a security guard since 2009 and have been working as an 24 hour security guard for the Savemart Center since 2014 with the last three years being the 24 hour supervisor. I manage and schedule a small team and we work together alongside the client to ensure the safety and security of the venue.
Monitoring and surveillance
Communication with the client to resolve any problems that may arise
Attention to detail while monitoring or performing rounds
Working together with team members to make sure the client is satisfied and the job is fulfilled
Following protocol and making sure all necessary logs are filled out and up to date
Maintaining polite and informative customer service while prioritizing safety and security