Anthony Hernandez
Santa,CA
Summary
Experienced with customer service and teamwork essential for success. Utilizes effective communication and multitasking to maintain high service standards. Knowledge of operational procedures and commitment to collaborative work environments.
Overview
12
12
years of professional experience
Work History
Crew Member
Trader Joe's
11.2017 - Current
- Provided exceptional customer service, ensuring a positive shopping experience for all customers.
- Operated cash register efficiently, processing transactions with accuracy and speed.
- Assisted in inventory management, restocking shelves to maintain optimal product availability.
- Collaborated with team members to uphold store cleanliness and organization standards.
- Utilization of Big Joe Pallet Jack and trained in the use of Big Joe Forklift.
- Trained new crew members according to Trader Joe's standards.
Assistant Store Manager
Dominos Pizza Inc.
02.2014 - 10.2017
- Led daily operations to ensure efficient service delivery and customer satisfaction.
- Managed staff scheduling to optimize labor costs and enhance productivity.
- Trained and mentored new team members on operational procedures and best practices.
- Implemented inventory management strategies to reduce waste and improve stock levels.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
Education
No Degree - Sociology
Allan Hancock College
Santa Maria, California, CASkills
- Customer service
- Cash handling
- Inventory management
- Staff training
- Safety according to OSHA laws and standards
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Crew Member
Trader Joe's
11.2017 - Current
Assistant Store Manager
Dominos Pizza Inc.
02.2014 - 10.2017
No Degree - Sociology
Allan Hancock College