Anthony Hernandez
Oklahoma City,OK
Summary
Dynamic and self-motivated professional with proven success at Hobby Lobby Distribution Center, excelling in order accuracy and customer satisfaction. Skilled in inventory management and effective collaboration, consistently optimize space utilization and enhance team performance, ensuring timely fulfillment of orders while building strong customer relationships.
Developed skills in efficient inventory management and strict adherence to safety protocols in fast-paced settings. Seeking to transition into new field, leveraging expertise in accurate fulfillment. Committed to maintaining high standards of accuracy and efficiency in any environment.
Offering reliable and diligent approach to daily tasks with eagerness to learn and grow. Delivers understanding of inventory procedures and safety standards, with ability to quickly adapt. Ready to use and develop organizational and time-management skills in a Supply Chain Data Coordinator Role.
Overview
3
3
years of professional experience
Work History
Order Puller
Hobby Lobby Distribution Center
Oklahoma City
10.2025 - Current
- Accurately picked and packed orders based on customer specifications.
- Conducted quality checks to ensure product integrity before shipment.
- Collaborated with team members to achieve daily order fulfillment targets.
- Checked each order for completeness and accuracy.
- Loaded and unloaded freight containers and deliveries.
- Ensured customer satisfaction through timely fulfillment of orders and meeting or exceeding quality standards.
- Contributed to warehouse space optimization by organizing storage areas for easy access and minimal errors during order pulling.
Sales Associate
Pawtopia: Your Pet’s Nutritionist
Yukon, OK
12.2022 - 10.2025
- Assisted customers in locating products and answering inquiries.
- Maintained cleanliness and organization of sales floor and merchandise displays.
- Supported promotional activities by setting up product displays and signage.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to enhance customer service experiences.
- Engaged with customers to understand needs and recommend suitable products.
- Participated in training sessions to learn about product features and benefits.
- Monitored inventory levels and reported stock discrepancies to management.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Solved customer challenges by offering relevant products and services.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
Education
High School Diploma -
Mustang High School
Mustang, OKSkills
Time management
Multitasking
Quick thinking
Self-Motivated
Collaboration
Equipment troubleshooting
Inventory management
Space utilization
Hand-eye coordination
Workplace organization
Teamwork
Teamwork and collaboration
Problem-solving
Attention to detail
Problem-solving abilities
Multitasking Abilities
Critical thinking
Organizational skills
Customer relationships
Adaptability and flexibility
Decision-making
Verbal and written communication
Relationship building
Team coordination
Accomplishments
- Supervised team of 3-5 staff members.
- Documented and resolved POS Trouble Shooting Issues which led to system coming back online.
- Resolved product issue through consumer testing.
Timeline
Order Puller
Hobby Lobby Distribution Center
10.2025 - Current
Sales Associate
Pawtopia: Your Pet’s Nutritionist
12.2022 - 10.2025
High School Diploma -
Mustang High School