Summary
Overview
Work History
Education
Skills
Volunteering
Languages
Timeline
Generic

Anthony Hernandez Santacruz Y Gomez

10311 Fremont Ave N Apt 104,WA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude, and with as much patience as it may need. Willingness to take on added responsibilities to meet team goals and reach a satisfactory result. Of vivid mind and a natural problem solver, with experience selling and being presented problems on a daily basis for more than three years brings along lot of experience with problems that may show up during shifts, outside-the-box-thinker. Enthusiastic and always eager to learn and help.

Overview

2025
2025
years of professional experience

Work History

  • Created new and fun activities to drive enthusiasm for children.
  • Maintained accurate safety and attendance records.
  • Distributed food, napkins and beverages in preparation for snack time.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Introduced children to educational games and activities to boost learning.

Engagement Specialist /Youth Counselor

Youthcare
02.2023 - Current
  • Responded proactively and positively to rapid change.
  • Delivered prompt service to prioritize customer needs.
  • Communicated professionally with colleagues, and clients.

Mobile Expert

Metro By T-Mobile
08.2019 - 02.2023
  • Maintained sound knowledge of company product suites.
  • Kept customers and other employees up-to-date on latest devices and technology by performing frequent product demonstrations.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Security Guard

Mediterranean Inn
01.2019 - 09.2019
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured personal and company goods against robbery, vandalism and illegal entry.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Hotel Houseman

Mediterranean Inn
02.2018 - 02.2019


  • Inspected guest rooms, lobbies and common areas to verify cleanliness and tidiness.
  • Organized and restocked housekeeping carts at end of each shift to prepare for next shift.
  • Reported damages, maintenance problems, safety issues and potential hazards to management.


Dishwasher

Pinto Bistro Restaurant Thai Bistro And Sushi Bar
03.2015 - 06.2015
  • Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Paid close attention to instructions from supervisor to complete tasks on time.

Education

High School Diploma -

Ingraham High School
Seattle, WA
07.2017

Some College (No Degree) -

North Seattle Community College
Seattle, WA

Skills

  • Bilingual (Spanish as first language)
  • Creative Solutions
  • POS Inventory System Operation
  • Strong Communication and Interpersonal Skills
  • Customer Service
  • Flexible Hours
  • Safety and Cleanliness Standards
  • Effective Customer Communication
  • Technology Expertise
  • Communications Strategies
  • Client Needs Assessment

Volunteering

El Centro De La Raza — Event Cordinator Assistant

(December 2014 - November 2015)

  • Answer questions, emails and phone calls in Spanish and later on translate it to English to youth and parents.
  • Introduced children to educational games and activities to boost learning.
  • Facilitate information to youth and latin american families.
  • Kept information uploaded and updated throughout the use of Microsoft Word and Excel.


Medical Office/Physiotherapy Office — Kids Caretaker at Parents Office

(August 2013 - September 2014. Veracruz, Mexico)

  • Distributed food, napkins and beverages in preparation for snack time.
  • Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
  • Kept a tidy schedule of every kids assistance and when their parents would pick them up.
  • Maintained energy and enthusiasm in fast-paced environment.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Engagement Specialist /Youth Counselor

Youthcare
02.2023 - Current

Mobile Expert

Metro By T-Mobile
08.2019 - 02.2023

Security Guard

Mediterranean Inn
01.2019 - 09.2019

Hotel Houseman

Mediterranean Inn
02.2018 - 02.2019

Dishwasher

Pinto Bistro Restaurant Thai Bistro And Sushi Bar
03.2015 - 06.2015

High School Diploma -

Ingraham High School

Some College (No Degree) -

North Seattle Community College
Anthony Hernandez Santacruz Y Gomez