Summary
Overview
Work History
Skills
Timeline
Generic

Anthony Herron

West Jordan,UT

Summary

Adept at enhancing safety and customer satisfaction, my tenure at Larry Miller Ford showcased my ability to conduct thorough service inspections and adapt to changing conditions, ensuring timely deliveries. My skills in customer service and problem-solving, coupled with a knack for efficient scheduling, have consistently contributed to positive client relationships and a supportive team environment.

Overview

35
35
years of professional experience

Work History

Service Rider

Larry Miller Ford
01.2016 - 02.2025
  • Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
  • Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.
  • Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering a supportive team environment.
  • Contributed positively to the team dynamic by offering assistance to fellow riders whenever necessary or requested.
  • Provided excellent customer service both in-person and over the phone, fostering a positive reputation with clients for the company.
  • Built strong relationships with customers by providing friendly service and attentively addressing concerns or inquiries.
  • Exhibited exceptional time management skills when juggling multiple deliveries during peak hours, effectively prioritizing tasks to meet deadlines.
  • Adapted quickly to changing weather conditions, adjusting routes as needed to ensure safety and timely deliveries.
  • Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.
  • Streamlined operations by utilizing smartphone apps designed specifically for riders, improving overall performance metrics within the role.
  • Handled cash transactions accurately, ensuring proper payment for services rendered while maintaining financial accountability.

Service Rider

Jerry Seiner Buick GMC
06.1997 - 12.2015
  • Improved rider safety by conducting thorough pre-ride inspections and addressing any potential issues.
  • Communicated proactively with customers regarding potential delays or changes in delivery status, preserving positive client relationships.
  • Assisted with training new riders by sharing expertise on best practices and safe riding techniques, fostering a supportive team environment.
  • Built strong relationships with customers by providing friendly service and attentively addressing concerns or inquiries.
  • Contributed positively to the team dynamic by offering assistance to fellow riders whenever necessary or requested.
  • Provided excellent customer service both in-person and over the phone, fostering a positive reputation with clients for the company.
  • Exhibited exceptional time management skills when juggling multiple deliveries during peak hours, effectively prioritizing tasks to meet deadlines.
  • Adapted quickly to changing weather conditions, adjusting routes as needed to ensure safety and timely deliveries.
  • Demonstrated strong problem-solving skills when faced with unexpected challenges such as road closures or detours, quickly adapting plans to minimize delays.
  • Handled cash transactions accurately, ensuring proper payment for services rendered while maintaining financial accountability.
  • Enhanced customer satisfaction through timely pickup and delivery of items, ensuring orders arrived in excellent condition.

Warehouse Forklift Operator

Albertsons Distribution Center
10.1989 - 06.1997
  • Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
  • Built pallets and loads for partial and mixed pallets, wrapped finished pallets and staged pallets and loads into truck when ready for shipment.
  • Worked with racking systems and loaded or unloaded pallets, pulling and placing pallets on or off of vertical product racking systems and trucks, maximizing storage by stacking products vertically.
  • Received products using frequency scanners, unloaded shipments from trucks and fulfilled and organized orders to streamline customer delivery processes.
  • Optimized warehouse space utilization by effectively stacking pallets using a forklift, maximizing storage capacity without sacrificing accessibility or safety.
  • Ensured timely deliveries by efficiently loading and unloading trucks with the use of forklifts.
  • Maintained an organized warehouse by systematically arranging products using a forklift according to company guidelines.
  • Contributed to the reduction of workplace accidents by adhering to strict safety protocols during all forklift operations.

Skills

  • Work with minimal supervision
  • Punctual and reliable
  • Attention to detail
  • Customer service
  • Installation and repair
  • Troubleshooting skills
  • Flexible and adaptable
  • Documentation and reporting
  • Service reports
  • Professional and courteous
  • Quality assurance
  • Analytical thinking
  • Scheduling and coordination

Timeline

Service Rider

Larry Miller Ford
01.2016 - 02.2025

Service Rider

Jerry Seiner Buick GMC
06.1997 - 12.2015

Warehouse Forklift Operator

Albertsons Distribution Center
10.1989 - 06.1997

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Anthony Herron