Anthony Heyward

• Lead the mobilization of the contract to commence passenger services safely, on time, on budget and meeting the required contractual milestones.
• Drive continuous improvement in safety performance resulting in sustainable improvements to all lead and lag indicator improvements E.g. AFR and IFR.
• Assist client in the development of asset replacement decisions, positioning RATPDEV as a long-term strategic partner.
• Plan and lead CBA negotiations
• Manage union relationships to be productive and enable win-win outcomes.
• Deliver financial requirements for account payable, client billing, payroll, monthly analysis and reporting in a timely and accurate manner,

• Oversee services are provided within budget and action plans developed and implemented.
• Provides leadership and guidance to develop location and company bench strength.
• Keep the GM and other appropriate Management team members current and aware of all operational and administrative situations.
• Coordinates the dispatching, service monitoring, supervisory coverage and operational activities involved in a 24/7/365 para-transit operation with significant authority to operate independently as situations arise.
• Prepare corporate reports including but not limited to, Dashboard, financial, Safety, and action plans and assists in the preparation of the annual budget submission.

• Managed the safe, efficient, and reliable operation of the largest division of bus operations at WMATA.
• Planned, prioritized, supervised, reviewed and participated in the work of staff responsible for overseeing daily transit, fixed-route operations to ensure the safe, efficient and effective delivery of service in compliance with federal, state and local regulations and policies.
• Ensured operator' compliance and adherence to published schedules
• Oversaw equipment functionality and ensured that all transit facilities were properly maintained.
• Planned, organized, and managed subordinate staff members to ensure work was completed and consistent with the company's standards.
• Led the coordination, planning and execution of operational plans for special events.

• Direct contractual services, including administrative functions.
• Integrative in the development of short-and long range transit plans.
• Economical in developing and implementing departmental budget.
• Resolve customer complaints related to department operations.
  

• Managing and directing the development of policies and procedures
• Trains management in their daily jobs, and how to read profit and loss statements
• Install cost cutting measures to achieve company goals, and managing operating budget
• Participate in doing payroll, conduct management meetings
• Oversee supervision of all transportations employees including their scheduling, training, and discipline.

• Responsible for accidents investigation, and contingency plans, coordinating emergency procedures
• Manage new hire training programs to ensure that all operators receive the minimum initial training.

• Contribute to the safety culture through displaying exemplary safety-oriented behaviors.