Anthony Holmes
Atlanta,GA
Summary
A dedicated Signal Support Systems Specialist and U.S. Army Veteran with an active Secret Clearance, seeking to leverage over six years of expertise in system administration, technical support, and cybersecurity. Adept at optimizing network performance, implementing advanced security protocols, and delivering exceptional user support to drive efficiency and safeguard critical systems.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Signal Support Systems Specialist
United States
11.2016 - 02.2023
- Administered, maintained, and optimized Local Area Networks (LAN), satellite radios, and automated telecommunications systems, ensuring seamless network integration and reliable signal communication across various platforms
- Provided comprehensive technical support and end-user training, addressing hardware, software, and network issues to enhance operational efficiency and user adoption of new technologies
- Enforced cryptographic security measures, implement information assurance protocols, and ensure compliance with standard operating procedures to protect sensitive data and maintain system integrity
- Led the installation and configuration of software systems, collaborating with user experience teams to enhance features while ensuring compatibility and security across all devices
- Performed proactive server maintenance, including patch management, performance monitoring, and troubleshooting, to minimize downtime and ensure peak system performance
- Oversaw preventive maintenance checks and services (PMCS) on signal support vehicles and equipment, streamlining supply requests and ensuring operational readiness
- Key Achievements: Spearheaded help desk operations supporting 8,000+ users, resolving 10,000+ trouble tickets while implementing tracking systems that streamlined management of 69,000+ network assets
- Developed weekly inventory and troubleshooting reports, boosting productivity and saving $30K by optimizing equipment maintenance and extending the lifecycle.
Education
Computer Science
Clayton State University
Morrow, GA01.2025
Computer Science
Miami Dade College
Miami, FL06.2023
Skills
- Hardware & Software Installation
- Network Security
- User Interface Support
- System Administration
- System Configuration
- Technical Support
- Infrastructure Assessment
- Preventive Maintenance (PMCS)
- Systems Applications
- Incident Response
- Cyber Threat Prevention
- Help Desk Support
- LAN Management
- MS Office Suite
Summaryofqualifications
Active Secret Clearance, Atlanta, GA, 30349, +1 786-623-7907, ajholmes97@gmail.com, www.linkedin.com/in/anthonyholmes-aba961252, Expertly optimize and manage Local Area Networks (LAN), satellite communication systems, and telecommunication infrastructure to ensure exceptional performance and flawless integration across diverse technologies, Deliver expert technical support and training for users, resolving complex hardware, software, and network challenges to drive efficiency and effective technology use, Implement advanced security measures and maintain information assurance protocols to protect confidential data and uphold rigorous compliance standards, Oversee the deployment and configuration of software solutions, collaborating with design teams to refine features and ensure system compatibility and security, Execute comprehensive server upkeep, including patch updates, performance evaluations, and troubleshooting to maintain peak operational status and reduce system interruptions, Streamline help desk operations by resolving extensive support requests, integrating tracking systems for asset management, and generating reports to enhance productivity and achieve cost savings
Educationcertifications
- Computer Science, Clayton State University, 2024, Present
- CompTIA Security+ (SEC+), United States Army
- Basic Leaders Course, Introduction to Tactical Radios Training Course
References
Available upon request
Certification
Comptia Security+
Timeline
Signal Support Systems Specialist
United States
11.2016 - 02.2023
Computer Science
Clayton State University
Computer Science
Miami Dade College
Comptia Security+
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