Anthony Hood
Houston,TX
Summary
Proven track record of enhancing customer satisfaction and improving project outcomes, as demonstrated during my tenure with Neighborhood Clients. Leveraging strong work ethic and customer service skills, I successfully managed multiple self-employed ventures, including pressure washing and online sales, increasing profitability through effective negotiation and inventory management. Skilled in equipment safety and heavy lifting, I consistently deliver high-quality results. I work with others very well and have great communication.
Overview
4
4
years of professional experience
Work History
Lawn Mower
Neighborhood Clients
07.2020 - Current
- Mowed lawns of residential properties on weekly basis to maintain grass length.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Removed grass clippings and leaves from property using blower.
- Removed rocks and other items from lawn for mower safety and clean appearance.
- Adjusted mower height and speed settings to accommodate different types of terrain.
- Improved lawn health by performing regular mowing, trimming, and edging tasks.
- Greeted property owners and other individuals on property to maintain friendliness.
- Edged sidewalks, driveways, and landscape features using line trimmer.
- Loaded and unloaded mowing equipment at customer locations.
- Obtained feedback from customers to identify areas of improvement.
Volunteer
Volunteer Houston
04.2024 - 07.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Collaborated with other nonprofit organizations to develop joint initiatives that benefited the broader community at large.
Online Seller
Self Employed Services
12.2022 - 12.2023
- Managed product returns and exchanges to maintain customer satisfactions and minimize losses.
- Stayed current on industry trends and consumer preferences to curate a relevant and appealing product selection.
- Built strong relationships with suppliers, negotiating favorable pricing terms that increased profit margins without sacrificing quality.
- Managed inventory levels effectively, ensuring products were always available for purchase and minimizing out-of-stock situations.
Pressure Washer
Self Employed Services
08.2021 - 07.2023
- Demonstrated strong attention to detail in all aspects of work, resulting in high-quality outcomes for clients.
- Answered customer questions on pricing, products, procedures, and materials used.
- Handled delicate surfaces with care, preventing damage while achieving thorough cleaning results.
- Delivered timely and efficient pressure washing services for commercial and residential clients, resulting in high customer satisfaction.
- Inspected washing tools, equipment, and materials daily for damage or needed repairs.
- Restored weathered surfaces to near-original condition through meticulous pressure washing techniques.
- Managed inventory of cleaning solutions, ensuring appropriate levels were maintained for all projects.
Education
High School Diploma -
Westside High School
Houston, TX06.2024
Skills
- Flexible and Adaptable
- Strong Work Ethic
- Heavy Lifting
- Responsible and Punctual
- Customer Service
- Hand tools
- Physically Fit
- Equipment safety
- Customer Satisfaction
- Project presentation
- Performance Improvement
Timeline
Volunteer
Volunteer Houston
04.2024 - 07.2024
Online Seller
Self Employed Services
12.2022 - 12.2023
Pressure Washer
Self Employed Services
08.2021 - 07.2023
Lawn Mower
Neighborhood Clients
07.2020 - Current
High School Diploma -
Westside High School