Skilled Automotive Worker with a proven track record at 92 Force Support Squadron, excelling in automotive diagnostics and repair. Demonstrated expertise in enhancing customer engagement and efficiently managing shop operations. Adept at training staff and optimizing store procedures, significantly improving service quality and operational efficiency.
Advise and assist customers with diagnosing and repairing their vehicles.
Teach customers routine maintenance, and the proper use of vehicle lifts and shop equipment.
Troubleshoot vehicles using diagnostic tools, and consult with customers on repair options.
Perform regular maintenance services, such as oil changes, tire rotations, and tune-ups.
Train new employees on shop policies, safety, and proper use of shop equipment.
Assist the shop manager in the proper collection of hazardous materials.
Perform opening and closing procedures to include counting the cash drawer, filling out form 1876, and printing the appropriate documents.
Assist the operations clerk in counting and tracking inventory, and special-order items.
Automotive diagnostics
Automotive repair
invoicing
point-of-sale system
Employee management
Customer engagement
Store operations
Task delegation
Tool management