Summary
Overview
Work History
Education
Skills
Timeline
Generic

Anthony Hopkinson

Airway Heights,WA

Summary

Skilled Automotive Worker with a proven track record at 92 Force Support Squadron, excelling in automotive diagnostics and repair. Demonstrated expertise in enhancing customer engagement and efficiently managing shop operations. Adept at training staff and optimizing store procedures, significantly improving service quality and operational efficiency.

Overview

20
20
years of professional experience

Work History

Automotive Worker

92 Force Support Squadron
Fairchild Air Force Base, WA
12.2004 - Current

Advise and assist customers with diagnosing and repairing their vehicles.

Teach customers routine maintenance, and the proper use of vehicle lifts and shop equipment.

Troubleshoot vehicles using diagnostic tools, and consult with customers on repair options.

Perform regular maintenance services, such as oil changes, tire rotations, and tune-ups.

Train new employees on shop policies, safety, and proper use of shop equipment.

Assist the shop manager in the proper collection of hazardous materials.

Perform opening and closing procedures to include counting the cash drawer, filling out form 1876, and printing the appropriate documents.

Assist the operations clerk in counting and tracking inventory, and special-order items.

Education

Certificate of Technical Studies - Automotive Repair

Penn Foster Career School
Scranton, PA
09-2006

Master of Science - Human Resources Development

Webster University
Fairchild Air Force Base, WA
12-2002

Bachelor of Science - Workforce Education And Development

Southern Illinois University, Carbondale
Travis AFB, CA
06-1999

Skills

Automotive diagnostics

Automotive repair

invoicing

point-of-sale system

Employee management

Customer engagement

Store operations

Task delegation

Tool management

Timeline

Automotive Worker

92 Force Support Squadron
12.2004 - Current

Certificate of Technical Studies - Automotive Repair

Penn Foster Career School

Master of Science - Human Resources Development

Webster University

Bachelor of Science - Workforce Education And Development

Southern Illinois University, Carbondale
Anthony Hopkinson