Anthony Horter
MAYVILLE,ND
Summary
Certified John Deere Service Technician with a proven track record at Valley Plains Equipment, excelling in equipment troubleshooting and preventive maintenance. Recognized for enhancing operational efficiency and mentoring junior staff. Adept at implementing effective repair techniques and maintaining meticulous documentation, ensuring optimal performance and customer satisfaction. Valid driver's license and strong attention to detail.
Overview
15
15
years of professional experience
Work History
Service Technician
Valley Plains Equipment
08.2020 - Current
- Diagnosed and repaired agricultural equipment, ensuring optimal performance and customer satisfaction.
- Conducted routine maintenance on machinery, reducing downtime and improving operational efficiency.
- Collaborated with team members to troubleshoot complex mechanical issues, enhancing problem-solving capabilities.
- Mentored junior technicians in best practices for equipment servicing and repairs, fostering skill development.
- Diagnosed and repaired mechanical issues in field equipment, ensuring optimal performance.
- Conducted routine maintenance to enhance equipment reliability and extend lifespan.
- Provided technical support to clients on-site, resolving issues efficiently.
- Mentored junior technicians in troubleshooting techniques and safety protocols.
- Implemented preventive maintenance programs, reducing equipment downtime and improving service quality.
- Trained clients on proper equipment usage, enhancing user satisfaction and operational efficiency.
- Reviewed technical documentation to complete equipment maintenance and repair.
Landscaping Foreman
J&G Landscaping
05.2015 - 08.2018
- Supervised daily operations of landscaping projects, ensuring adherence to quality and safety standards.
- Trained and mentored junior staff on equipment usage and landscaping techniques.
- Coordinated scheduling and workflow for multiple teams to optimize project timelines.
- Conducted site assessments to determine project requirements and resource allocation.
- Implemented new processes that improved efficiency in landscape design and installation practices.
- Developed maintenance schedules for equipment, reducing downtime and operational costs.
- Resolved conflicts on-site, maintaining team cohesion and enhancing productivity levels.
- Managed seasonal responsibilities including snow removal during winter months ensuring safe access to properties for clients.
- Trained new team members on company policies, procedures, and best practices in landscaping techniques to ensure consistent service quality.
Line Cook
Applebees
05.2012 - 04.2015
- Prepared high-quality dishes in accordance with menu specifications and presentation standards.
- Collaborated with kitchen staff to streamline food preparation processes and improve efficiency.
- Maintained cleanliness and organization of workstations, adhering to food safety regulations.
- Assisted in training new team members on cooking techniques and kitchen protocols.
- Monitored inventory levels, ensuring timely restocking of supplies to prevent interruptions.
- Implemented process improvements that enhanced workflow efficiency and reduced waste in the kitchen.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.
- Prepared food items such as meats, poultry, and fish for frying purposes.
Grocery Stocker
Wally's Supermarket
09.2010 - 05.2011
- Managed inventory levels to ensure timely restocking of shelves.
- Trained new staff on stocking procedures and safety protocols.
- Organized product displays to enhance customer engagement and sales.
- Implemented efficient stock rotation practices to reduce waste.
- Placed products in correct storage locations to keep stock areas organized and inventory counts accurate.
- Rotated stock correctly to prevent out-of-date products and removed aging items from main shelving to build special promotional displays.
- Collaborated with team members to maintain well-stocked shelves during peak shopping hours for optimal customer experience.
- Answered customer questions and provided detailed product information.
- Maintained strong product knowledge to better assist customers with their shopping needs and provide accurate information regarding items.
- Checked aisles for spills to complete quick clean-up.
- Greeted customers and directed to requested products.
Education
Associate of Science - Agriculture
NDSCS
Wahpeton, ND05-2020
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Work with minimal supervision
- Valid Driver's license
- Troubleshooting skills
- Repair techniques
- Documentation and reporting
- Equipment troubleshooting
- OSHA requirements
- Hand tool expertise
Timeline
Service Technician
Valley Plains Equipment
08.2020 - Current
Landscaping Foreman
J&G Landscaping
05.2015 - 08.2018
Line Cook
Applebees
05.2012 - 04.2015
Grocery Stocker
Wally's Supermarket
09.2010 - 05.2011
Associate of Science - Agriculture
NDSCS