Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Anthony Howard

Hemet,CA

Summary

Highly-qualified and proficient in all store needs with expertise in associate development and specialty in store merchandising, I understand store procedures, policies and business plans and help to achieve those goals. I’m able to manage all tasks with efficiency and accuracy while serving diverse customer and associate needs.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Store Manager

Radley London
Cabazon, California
08.2024 - Current
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Created weekly work schedules for store personnel.
  • Implemented campaigns and promotions to help with developing goods and services.
  • Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
  • Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
  • Implemented successful business strategies to increase revenue and target new markets.

Assistant Manager

Radley London
Cabazon, CA
08.2023 - 08.2024
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Organized training sessions for new hires to familiarize them with the workplace environment.
  • Collaborated with management on developing strategic plans for achieving business goals.
  • Communicated regularly with customers to gain insights into their needs.
  • Created reports on sales trends, inventory levels, and financial data.

Keyholder Manager

Radley London
Cabazon, CA
07.2023 - 08.2023
  • Handled opening and closing duties to keep store organized, well-stocked and running smoothly.
  • Monitored sales performance through analysis of sales reports and comparison shopping.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Replenished retail merchandise and displays to deliver strong visual presentation.

Sales Associate

Burberry Outlet
Cabazon, CA
03.2022 - 03.2023
  • Assisted customers in purchasing decisions by asking open-ended, probing questions, determining each customer's financial capabilities and needs.
  • Provided every customer with comprehensive assistance upon entering store through merchandise selection and completion of purchases.
  • Posed as models for advertising, artistic creation and display of goods.
  • Recruited, hired and trained new hires to optimize profitability.
  • Increased profitability and revenue by generating $3M in sales in two year.

Visual Merchandising Assistant

Burberry Outlet
Cabazon, CA
03.2021 - 03.2022
  • Increased mens sales by 21% within first month of taking visuals over, maintained department lead for following 4 months.
  • Created presentation of merchandise to engage customers and help stimulate sales activity.
  • Restructured merchandising strategy to promote high value and products.
  • Presented updated floor plans and design strategy to store management.
  • Monitored weekly, monthly and quarterly achievement goals.

Lead Sales Associate

H&M
Palm Springs, CA
10.2018 - 03.2021
  • Delivered quality customer service while generating customer satisfaction and loyalty.
  • Coached other employees in effective customer service and successful selling techniques.
  • Scanned and bagged items and operated cash register to check out store customers.
  • Planned and executed store department moves with a team to meet store updates for seasonal product.
  • Trained newly hired employees by explaining job responsibilities and overseeing task prioritization.

Assistant Manager

GBYGUESS
Ontario, CA
09.2016 - 10.2018
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.

Education

High School Diploma -

San Jacinto High School
San Jacinto, CA
06.2015

Skills

  • Sales transaction processing
  • Brand development and marketing
  • Accurate cash-handling
  • Sales promotions
  • Mentoring and training
  • Meeting and exceeding sales goals
  • Merchandise displays
  • Staff training and motivation
  • Opening and closing procedures
  • Stock management
  • Effective customer upselling
  • Great customer service
  • Project Management
  • Staff Development
  • Recruitment and Hiring
  • Managing Operations and Efficiency
  • Customer Relationship Management

Certification

  • California Real Estate Practice - 2023
  • California Real Estate Principles - 2023
  • California Legal Aspects of Real Estate - 2023

Timeline

Store Manager

Radley London
08.2024 - Current

Assistant Manager

Radley London
08.2023 - 08.2024

Keyholder Manager

Radley London
07.2023 - 08.2023

Sales Associate

Burberry Outlet
03.2022 - 03.2023

Visual Merchandising Assistant

Burberry Outlet
03.2021 - 03.2022

Lead Sales Associate

H&M
10.2018 - 03.2021

Assistant Manager

GBYGUESS
09.2016 - 10.2018

High School Diploma -

San Jacinto High School

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