Anthony Howard Jr
Atlanta,GA
Summary
Proven to enhance customer satisfaction and store efficiency, my tenure at 99 Cents Only Store showcases my adeptness in shelf stocking (hard skill) and fostering teamwork (soft skill). Excelling in roles from Grocery Associate to Retail Sales Associate, I've consistently improved inventory management and customer service, contributing to a positive shopping environment. Dependable individual with exceptional people skills. Real team player committed to high levels of job performance. Positively interacts with customers and employees alike in retail environment.
Overview
5
5
years of professional experience
Work History
Driver
Lyft/Doordash
05.2023 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Grocery Associate
99 Cents Only Store
01.2020 - 12.2020
- Assisted shoppers in locating desired products, resulting in increased customer satisfaction each time they entered the store
- Pleasantly greeted customers and provided prompt and courteous service.
- stock each isle with new goods in its correct place everyday
- Managed inventory accurately by conducting regular counts and updating records accordingly.
- Labeled, stocked and inventoried department merchandise, checking product quality to promote freshness, review sell-by dates and taking appropriate action to discard expired product.
- Elevated overall shopping experience through attention to detail when stocking shelves with easy-to-read labels facing forward.
- Trained new employees on store procedures, policies, and best practices, fostering a productive work environment for all team members.
Retail Sales Associate
Ross Dress For Less
04.2020 - 07.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Seasonal Team Member
Party City
08.2019 - 10.2019
- Developed strong relationships with coworkers through effective communication skills, fostering teamwork within our group.
- Contributed to a positive work environment by maintaining a professional demeanor and upbeat attitude throughout the busy holiday season.
- Handled high-pressure situations effectively by remaining calm and focused during peak seasonal times, allowing for the swift resolution of customer inquiries and concerns.
- Provided exceptional customer service, addressing inquiries and resolving issues in a timely manner.
Education
High School Diploma -
Eleanor Roosevelt High School
Eastvale CASkills
- Punctuality and Availability
- Listening and Understanding
- Teamwork and Collaboration
- Shelf Stocking
- Cleanliness Maintenance
- Store layout understanding
Timeline
Driver
Lyft/Doordash
05.2023 - Current
Retail Sales Associate
Ross Dress For Less
04.2020 - 07.2020
Grocery Associate
99 Cents Only Store
01.2020 - 12.2020
Seasonal Team Member
Party City
08.2019 - 10.2019
High School Diploma -
Eleanor Roosevelt High School