Anthony Hudson

Federal Express

Portland, Oregon

11.1998 - Current

Coordinated delivery routing schedules.
Swiftly managed issues to ensure high levels of customer contentment.
Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.
Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Supervised schedules, facilitated employee training programs, and ensured effective inventory management.
Aided senior leadership during executive decision-making process by generating daily reports to recommend corrective actions and improvements.
Conducted thorough cost analyses for multiple projects to identify budget needs.
Directed operations staff by providing guidance, training, and support in order to meet company objectives.
Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
Identified areas of deficiency and performed root-cause analysis to solve problems.
Deployed multiple tools to improve operational efficiency.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Maintained updated knowledge through continuing education and advanced training.