Anthony Hughes
Jamestown,US
Overview
3
3
years of professional experience
Work History
TOGO Specialist
Applebee's Grill + Bar
12.2023 - Current
- Handled high-stress situations gracefully, resolving customer concerns promptly and professionally.
- Answered to-go order phone calls, conveying menu options over telephone and accurately estimating time of delivery.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Operated cash register to accept cash, debit and credit card payments from customers.
- Handled cash transactions accurately, maintaining accountability for daily sales receipts.
- Ensured order accuracy, meticulously reviewing each item before handing off to thecustomer.
Host
Applebee's Grill + Bar
08.2023 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Busser
Olive Garden Italian Restaurant
03.2023 - 08.2023
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers
- Ensured that refill stations in the front and back of the restaurant were stocked
- Kept station clean by mopping at the end of the night
- Was responsible for handling products and equipment in accordance with safety and sanitation regulations.
Dishwasher
Olive Garden Italian Restaurant
01.2023 - 03.2023
- Loaded and unloaded dishwashers efficiently, hand-washing any large pots or items that chefs used on a regular basis
- Washed dishes, utensils, and kitchen equipment in a fast-paced restaurant environment
- Scrubbed and scoured pots and pans to remove burnt-on food
- Ensured all dishes are clean by the end of the night.
Employee
Busti Country Convenience Grocery
08.2021 - 01.2023
- Dealt with customers in a calm and respectful way
- Prepared food in a timely fashion
- Cleaned dishes as needed
- Prepared food before hand for use in menu items.
Education
Diesel Mechanics -
Hewes Educational Center
Ashville, NY06.2024
High School -
Frewsburg Middle & High School
Frewsburg, NY01.2021
Skills
- Strong team member
- Flexible and adaptable
- Inventory monitoring
- Time management
- Flexible schedule
Timeline
TOGO Specialist
Applebee's Grill + Bar
12.2023 - Current
Host
Applebee's Grill + Bar
08.2023 - Current
Busser
Olive Garden Italian Restaurant
03.2023 - 08.2023
Dishwasher
Olive Garden Italian Restaurant
01.2023 - 03.2023
Employee
Busti Country Convenience Grocery
08.2021 - 01.2023
Diesel Mechanics -
Hewes Educational Center
High School -
Frewsburg Middle & High School
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