Anthony Hughes
Memphis,TN
Summary
Results-driven quality technician experienced in conducting inspections and collaborating with cross-functional teams. Known for strong critical thinking and communication skills, contributing to improved product quality and customer satisfaction. Forward-thinking professional with deep understanding of resolving customer problems with efficiency and civility. Expert in product issues with dedication to increasing productivity through close analysis of tasks. Proven history of increasing customer satisfaction. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
9
9
years of professional experience
Work History
Problem Solver
Amazon Distribution
Memphis, Tennessee
09.2019 - 09.2022
- Monitored inventory levels and organized stock to ensure timely order fulfillment.
- Collaborated with team members to streamline distribution processes and enhance efficiency.
- Implemented best practices for handling materials to reduce damage and waste.
- Made decisions and resolved issues using critical thinking and analytical skills.
- Defined and determined cause of problem to identify, prioritize and select alternatives.
- Coordinated with cross-functional teams to address logistical challenges effectively.
- Developed strategies for improving customer experience by proactively addressing potential obstacles or difficulties.
Quality Technician/Production Worker
Smith & Nephew, Inc
Memphis, Tennessee
03.2016 - 08.2019
- Conducted quality inspections on medical devices and components.
- Collaborated with engineering teams to identify product discrepancies.
- Monitored production processes to ensure adherence to quality guidelines.
- Documented test results in accordance with established procedures.
- Monitored production processes to identify potential quality issues and recommend solutions.
- Performed detailed inspections of products to ensure they met customer requirements and industry standards.
- Developed quality control plans for new projects and monitored implementation of them.
Machine Operator
William Sonoma
Olive Branch, Mississippi
01.2014 - 03.2018
- Monitored equipment performance and performed routine maintenance as needed.
- Collaborated with team members to maintain a safe work environment.
- Operated machinery to ensure efficient production processes and workflow.
- Loaded and unloaded products for production lines following safety protocols.
- Adjusted machine settings to accommodate different product specifications.
- Conducted quality checks on finished products to meet company standards.
- Documented production data accurately for reporting and analysis purposes.
- Adjust machine settings to complete tasks accurately.
Education
High School Diploma -
Earls C Clements Job Corps Center
Morganfield, KY05-2013
Skills
- Inventory management
- Process optimization
- Quality control
- Data analysis
- Logistical coordination
- Regulatory compliance
- Production monitoring
- Attention to detail
- Problem solving
- Effective communication
- Material handling
- Critical thinking
- Machinery inspection
- Time management
- Order fulfillment
Timeline
Problem Solver
Amazon Distribution
09.2019 - 09.2022
Quality Technician/Production Worker
Smith & Nephew, Inc
03.2016 - 08.2019
Machine Operator
William Sonoma
01.2014 - 03.2018
High School Diploma -
Earls C Clements Job Corps Center