Anthony Istre
Evangeline,LA
Summary
General Manager with a proven track record at Geesey-Ferguson Funeral Home, excelling in operations management and team building. Enhanced service delivery through strategic partnerships and staff training, achieving significant improvements in client satisfaction. Adept at problem resolution, fostering a high-performing team dedicated to quality service.
Overview
46
46
years of professional experience
Work History
General Manager/Funeral Director
Geesey-Ferguson Funeral Home
11.1995 - Current
- Directed daily operations, ensuring high standards of service and client satisfaction.
- Implemented staff training programs to enhance team performance and service delivery.
- Developed strategic partnerships with local businesses to expand community outreach initiatives.
- Oversaw financial management, including budgeting and forecasting for operational efficiency.
General Manager
Limousines Unlimited LLC
02.1992 - 10.1995
- Oversaw daily operations, ensuring efficient fleet management and customer service excellence.
- Developed strategic partnerships with vendors to enhance service offerings and reduce operational costs.
- Led recruitment and training initiatives, fostering a high-performing team focused on quality service delivery.
- Implemented process improvements that streamlined workflows and increased overall productivity across departments.
Assistant Manager
P & L Food Mart
07.1990 - 02.1992
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
Funeral Director
Geesey-Ferguson Funeral Home
08.1979 - 07.1990
- Coordinated funeral services ensuring compliance with legal and regulatory standards.
- Provided compassionate support to families during the planning process, addressing their needs and concerns.
- Managed logistics for transportation of remains, ensuring timely and respectful handling.
- Conducted arrangements for memorial services, collaborating with family members to personalize tributes.
Education
Certificate in Funeral Service And Embalming -
Commonwealth Institute of Funeral Service
Houston, Tx.No Degree - Marketing
University of Louisiana At Lafayette
Lafayette, Louisiana, LAHigh School Diploma -
Notre Dame High School of Acadia Parish
Crowley, La.05-1978
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Accomplishments
- Earned the Louisiana Funeral Directors Association Funeral Director of the Year Award in 2023.
Timeline
General Manager/Funeral Director
Geesey-Ferguson Funeral Home
11.1995 - Current
General Manager
Limousines Unlimited LLC
02.1992 - 10.1995
Assistant Manager
P & L Food Mart
07.1990 - 02.1992
Funeral Director
Geesey-Ferguson Funeral Home
08.1979 - 07.1990
Certificate in Funeral Service And Embalming -
Commonwealth Institute of Funeral Service
No Degree - Marketing
University of Louisiana At Lafayette
High School Diploma -
Notre Dame High School of Acadia Parish