Anthony Jackson
Silver Spring,Md.
Summary
Looking for a Hospitality management position. I have work in formal restaurants, private clubs, as well as in banquets. I just a D.C. ABRA license as well as Tips and Food handling licenses.
Overview
10
10
years of professional experience
Work History
Food and Beverage Supervisor
Embassy Suite By Hilton
05.2023 - Current
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
Admiral Security-Supervisor Roving, O cer
08.2019
- Curren >Supervise and ensure the safety and well being of all personnel, visitors and the premises
- Provide excellent customer service
- Adhere to all company service and operating standards
- Remain in compliance with local, state and federal regulations
- Immediately respond to emergencies to provide necessary assistance to employees, tenants, and visitors
- Protect the company’s assets relative to theft, assault, fire and other safety issues
- Follow procedures for various initiatives: including fire prevention, property patrol, tra c control and accident investigations.
Banquet Manager
Capitol Restaurant Resources
01.2016 - 06.2019
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational e ciency
- Controlled costs and optimized spend via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Banquet Captain
National Republican Club of Capitol Hill
03.2014 - 11.2015
- Demonstrate applicable five star services to guests in events seating up to 200 people
- Investigate and integrate enhanced service and team management strategies to boost business profits
- Limited portion sizes and used garnishes to
Education
Bachelor or Arts - History, Business Administration
Hampton University
Hampton, Virginia1994
Skills
- Staff Management
- Business Planning
- Strategic Planning
- Sales and Marketing
- Verbal and written
- Communication
- Staffing and Scheduling
- Interviews and Interrogations
- Staff training on product knowledge
- Staff Hiring
- Valid US Passport
Timeline
Food and Beverage Supervisor
Embassy Suite By Hilton
05.2023 - Current
Admiral Security-Supervisor Roving, O cer
08.2019
Banquet Manager
Capitol Restaurant Resources
01.2016 - 06.2019
Banquet Captain
National Republican Club of Capitol Hill
03.2014 - 11.2015
Bachelor or Arts - History, Business Administration
Hampton University
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