Anthony Jackson
Silver Spring,Md.
Summary
Looking for a Hospitality management position. I have work in formal restaurants, private clubs, as well as in banquets. I just a D.C. ABRA license as well as Tips and Food handling licenses.
Overview
10
10
years of professional experience
Work History
Food and Beverage Supervisor
Embassy Suite By Hilton
1250 22nd St. N.W. Washington D.C.
05.2023 - Current
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Improved team productivity by providing comprehensive training on food safety standards, inventory management, and customer service techniques.
- Streamlined operations by implementing effective scheduling strategies for staff, balancing workload, and minimizing labor costs.
- Increased revenue with targeted upselling of high-margin menu items during peak dining hours.
Admiral Security-Supervisor Roving, O cer
08.2019
- Curren >Supervise and ensure the safety and well being of all personnel, visitors and the premises
- Provide excellent customer service
- Adhere to all company service and operating standards
- Remain in compliance with local, state and federal regulations
- Immediately respond to emergencies to provide necessary assistance to employees, tenants, and visitors
- Protect the company’s assets relative to theft, assault, fire and other safety issues
- Follow procedures for various initiatives: including fire prevention, property patrol, tra c control and accident investigations.
Banquet Manager
Capitol Restaurant Resources
01.2016 - 06.2019
- Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
- Evaluated suppliers by assessing quality, timeliness and compliance of deliveries to maintain tight cost controls and maximize business operational e ciency
- Controlled costs and optimized spend via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
Banquet Captain
National Republican Club of Capitol Hill
03.2014 - 11.2015
- Demonstrate applicable five star services to guests in events seating up to 200 people
- Investigate and integrate enhanced service and team management strategies to boost business profits
- Limited portion sizes and used garnishes to
Education
Bachelor or Arts - History, Business Administration
Hampton University
Hampton, Virginia1994
Skills
- Staff Management
- Business Planning
- Strategic Planning
- Sales and Marketing
- Verbal and written
- Communication
- Staffing and Scheduling
- Interviews and Interrogations
- Staff training on product knowledge
- Staff Hiring
- Valid US Passport
Timeline
Food and Beverage Supervisor
Embassy Suite By Hilton
05.2023 - Current
Admiral Security-Supervisor Roving, O cer
08.2019
Banquet Manager
Capitol Restaurant Resources
01.2016 - 06.2019
Banquet Captain
National Republican Club of Capitol Hill
03.2014 - 11.2015
Bachelor or Arts - History, Business Administration
Hampton University