Khamari ANDERSON
Dorchester,MA
Summary
Dynamic operations manager with a proven track record at Greatest Minds Organization, enhancing communication and reducing miscommunications. Skilled in process improvement and team collaboration, I successfully managed budgets and improved customer satisfaction ratings. My expertise in workflow optimization and decision-making drives exceptional results in fast-paced environments.
Overview
5
5
years of professional experience
Work History
seasonal Manager of Operations
Greatest Minds Organization
Boston, MA
01.2022 - Current
- My tasks as manager of operations of greatest minds organization include making schedules for counselors and staff as well as facilitating all operations throughout the day, like interviewing potential new members doing payroll as well as networking and finding spaces and hosting events for the program.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
Seasonal Assistant Stylist
Saks OFF 5TH
Boston, Massachusetts
02.2024 - 02.2025
- Researched current fashion trends to inform styling decisions and recommendations.
- Prepared garments for fittings, ensuring they were cleaned and properly presented.
- Coordinated with vendors to source materials and accessories for styling projects.
Chef (Paid Internship)
My Brother's Keeper
Boston, MA
05.2023 - 08.2024
- As a chef for the my brothers keeper program I cooked for 3 restaurants in Marthas vineyard.
- I prepped vegetables seafood muscles, lobsters etc.
- I cooked on the line making burgers, lobster rolls and salads.
- Maintained well-organized mise en place to keep work consistent.
Security
State Street Corporation
Boston, Massachusetts
03.2021 - 06.2023
- Performed safety and emergency evacuations for client needs and incidents.
- Recorded client needs, developed a response plan, and performed an evacuation pull-tag test.
- Actively tracked and reported all major vulnerabilities to ensure the company remained compliant.
- Improved customer service by offering a friendly greeting and making sure the elevator was working while waiting for customers to enter.
- Implemented security protocols such as authentication, authorization, encryption.
- Monitored security compliance with internal security policies related to user accounts and passwords.
- Investigated and resolved security breaches or safety incidents.
- Assessed feasibility of client security management systems.
- Analyzed business requirements to determine appropriate security solutions.
Concierge
Pure Oasis
Boston, MA
03.2021 - 01.2023
- Maintained thorough knowledge of store merchandise and gained extensive knowledge of clothing new and non-traditional product lines.
- Maintained a database of issues from internal and external testers, and participated in the development of an issue-tracking system that effectively managed testing during the software development lifecycle.
- Provided personalized assistance to guests for reservations and recommendations.
- Managed guest inquiries through phone, email, and in-person communication.
- Maintained up-to-date knowledge of local attractions and services for guest inquiries.
- Assisted with check-in processes to ensure a smooth arrival experience for guests.
- Directed incoming calls and messages to appropriate staff or residents.
- Maintained a professional presence at the front desk area by adhering to dress code standards.
- Trained new staff members on proper policies and procedures related to customer service delivery.
- Answered guest questions regarding local area, facilities and amenities.
- Performed administrative duties such as filing paperwork related to concierge service transactions.
- Conducted regular inspections of lobby areas to ensure cleanliness is maintained at all times.
Education
Art History -
The College Of Southern Nevada
Henderson05.2026
Skills
- Team collaboration
- Communication skills
- Creative problem solving
- Process improvement strategies
- Onboarding and orientation
- Incidents management
- Fluent in English
- Decision-making
- Multidisciplinary collaboration
- Workflow optimization
- Time management
- High level of integrity
- Fire safety training
- Building lockdown coordination
- Report writing
- Emergency management
- Background checks
- Operations management
- Surveillance expertise
Timeline
Seasonal Assistant Stylist
Saks OFF 5TH
02.2024 - 02.2025
Chef (Paid Internship)
My Brother's Keeper
05.2023 - 08.2024
seasonal Manager of Operations
Greatest Minds Organization
01.2022 - Current
Concierge
Pure Oasis
03.2021 - 01.2023
Security
State Street Corporation
03.2021 - 06.2023
Art History -
The College Of Southern Nevada