Anthony Jahn
Property Management Supervisor
Tampa,FL
Summary
Professional Project Management Specialist with experience working with teams to accomplish short- and long-term project goals. Managed budgets and monitored project costs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
30
30
years of professional experience
Work History
Senior Turnkey Manager
Ventron Management
Atlanta, GA
02.2012 - 02.2022
- Evaluated and advised employees on company policies and procedures.
- Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
- Coordinated innovative strategies to accomplish marketing objectives and boost long-term profitability.
- Established relationships with key decision-makers within customer's organization to promote growth and retention.
- Negotiated and closed long-term agreements with new clients in assigned territory.
- Worked with existing customers to increase purchases of products and services.
- Reached out to potential customers via telephone, email and in-person inquiries.
- Negotiated, prepared and signed contracts with clients.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Created reports and presentations detailing business development activities.
- Consistently exceeded quotas through penetration of new accounts.
Property Manager
Ventron Management
Atlanta, GA
02.2012 - 02.2022
- Handled tenant complaints promptly and appropriately, calling in repairmen and other support services.
- Followed up on delinquent tenants and coordinated collection procedures.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Verified income, assets and expenses and completed file tracking sheet for each applicant.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained sufficient number of units market-ready for lease.
- Evaluated and recommended changes in rental pricing strategies to remain competitive in market.
- Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
- Handled disciplinary actions, performance appraisals and terminations of company staff.
- Communicated regularly with key on-and off-site tenant contacts to achieve satisfaction with facility and services.
- Developed, reviewed and submitted property operating and capital budgets.
- Prepared specifications, solicited bids and approved subcontracts for building services.
- Developed and executed plan to achieve and maintain 95% or better rate of occupancy.
Senior Collections Manager
Ventron Management
Atlanta, GA
02.2012 - 02.2022
- Trained and mentored new employees on collection methods, documentation requirements and performance strategies.
- Supervised staff of collectors, monitoring phone calls and letters.
- Contacted customers to discuss late payments and options for remitting amounts due.
- Monitored payments due from clients and promptly contacted clients with past due payments.
- Processed payments and applied to customer balances.
- Contacted customers to collect outstanding payments via one-time or negotiated installment methods.
- Contacted clients with past-due payments and actively monitored payments due from clients.
- Established procedures for collection of past due amounts.
- Worked with legal resources and recovery teams to manage default issues.
- Generated and mailed updated statements monthly and processed demand letters.
- Generated and distributed current statements to customers.
- Oversaw daily posting of payments to customer accounts.
- Reviewed, researched and corrected discrepancies and customer concerns.
- Researched accounts and completed due diligence to resolve collection problems.
- Conducted investigations of customer accounts and payment histories.
- Documented interactions in computer database and updated information.
- Accessed credit records to evaluate customer credit histories.
- Visited premises of customers to directly collect payments.
- Reconciled discrepancies between accounts receivable general ledger account and accounts receivable trial balance account.
- Completed training in credit management and civil court practices to maintain up-to-date legal knowledge involving collection practices.
Education
High School Diploma -
Brandon High School
Brandon, FL09.1990
Skills
- Flexible and Adaptable
- Flexible & Adaptable
- Collaboration
- Conflict Resolution
- Customer Service
- Self-motivated professional
- Microsoft Office
- Good listening skills
- Decision Making
- Responsible
- MS Office
- Teambuilding
Additional Information
Onesite Software
Realpage Software
Timeline
Senior Turnkey Manager
Ventron Management
02.2012 - 02.2022
Property Manager
Ventron Management
02.2012 - 02.2022
Senior Collections Manager
Ventron Management
02.2012 - 02.2022
High School Diploma -
Brandon High School
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