Anthony James
Conyers,GA
Summary
Service-oriented professional with track record in maintaining high standards of cleanliness and customer satisfaction. Known for strong team collaboration and results-driven approach, adaptable to dynamic work environments. Skilled in multitasking and effective communication, reliable in delivering consistent service quality.
Professional attendant with strong focus on delivering high standards and achieving results. Proven ability to adapt to changing needs while maintaining reliability and team collaboration. Skilled in customer service, problem-solving, and maintaining clean, organized environment. Known for positive attitude and effective communication with both customers and team members.
Energetic and dependable professional with excellent customer service, organizational and communication skills. Anticipates customer needs and provides service proactively while quickly and accurately responding to customer inquiries. Demonstrates consistently positive attitude and creates welcoming atmosphere for customers and colleagues.
Overview
5
5
years of professional experience
Work History
Attendant
Pride Car Wash
01.2025 - 08.2025
- Kept facilities clean, neat, and organized to give areas professional and fresh appeal.
- Collaborated with team members to improve overall service quality and guest experience.
- Maintained a clean and safe environment for guests through regular inspection and cleaning tasks.
- Provided excellent customer service to guests by promptly responding to inquiries and requests.
- Contributed to a positive work atmosphere by maintaining open communication with colleagues and supervisors.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Executed daily tasks such as restocking supplies, processing payments, and assisting customers with questions or concerns.
- Handled cash transactions accurately, ensuring proper documentation for financial records.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Resolved customer complaints in a timely manner, demonstrating professionalism and empathy.
- Assisted with inventory management to ensure adequate stock levels were maintained for smooth operations.
- Provided exceptional customer service by promptly addressing guest needs and requests.
- Utilized strong interpersonal skills to establish rapport with guests.
- Performed routine maintenance tasks on equipment, identifying potential issues before they escalated into larger problems.
- Improved safety measures with thorough inspections and immediate reporting of any hazards.
- Prepared detailed reports on guest feedback, driving continuous improvement in service quality.
- Coordinated with maintenance staff to ensure timely repairs, keeping facilities in top condition.
- Handled cash transactions accurately, providing guests with prompt billing services.
- Solved guest inquiries and issues promptly, ensuring their satisfaction with our services.
- Increased repeat visits, engaging guests with friendly demeanor and personalized recommendations.
- Optimized scheduling, accommodating guest requests and preferences to enhance their stay.
- Enhanced guest experience by providing prompt and courteous service during their visit.
- Managed inventory of supplies, ensuring all necessary items were always available for guest use.
- Contributed to environmental sustainability efforts by implementing waste reduction initiatives.
- Enforced adherence to health and safety protocols, contributing to safe environment for all.
- Streamlined check-in process, reducing wait times and elevating guest satisfaction.
- Assisted guests with luggage and transportation arrangements, providing seamless arrival and departure experience.
- Conducted guided tours, enriching guests' experiences with informative and entertaining presentations.
- Monitored guest facilities for cleanliness and functionality, addressing any issues promptly to maintain high standards.
- Supported promotional activities, informing guests of upcoming events and special offers.
- Contributed to team meetings by suggesting improvements for guest service procedures.
GIGI'S SOULFOOD
Cashiers
01.2023 - 06.2023
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Manager
J&J Express Wash
01.2021 - 10.2022
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed inventory control, cash control, and store opening and closing procedures.
- Assisted with hiring, training and mentoring new staff members.
Education
Bachelor of Communication Studies - Communication Design
South Suburban College of Cook County
South Holland, ILSkills
- Strong work ethic
- Team player attitude
- Reliability and punctuality
- Cleanliness and hygiene
- Safety awareness
- Initiative and Self-motivation
- Complaint resolution
- Cleaning procedures
- Personal protection equipment (PPE)
- Supply restocking
- Quality assurance
- Incident reporting
- Infection control
- Security procedures
- Housekeeping
- Tool management
- Trash removal
- Buffing machines
- Ticketing
- Multi-line phone system
- Safety
- Record keeping
- Patience and tact
- Rules compliance
- Towel washing
- Refreshments management
- Parking lot maintenance
- Customer request handling
- Ground inspection
- Equipment fault monitoring
- Cash handling experience
- Experience in [field]
- Key management
- Workstation cleaning
- Room inventory control
- Customer service
Timeline
Attendant
Pride Car Wash
01.2025 - 08.2025
GIGI'S SOULFOOD
Cashiers
01.2023 - 06.2023
Manager
J&J Express Wash
01.2021 - 10.2022
Bachelor of Communication Studies - Communication Design
South Suburban College of Cook County
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