Anthony Jamroz
Palmetto,FL
Summary
Seasoned IT professional, project manager, and unified communications subject matter expert, with 14yrs of experience in leading complex and multifaceted projects with proven track record of success in over 500+ customer projects. Dedicated solutions architect for unified communications and internet circuit engagements. Experience leader and department manager with a lead by example approach.
Overview
11
11
years of professional experience
Work History
Unified Communications Department Manager
Dataprise LLC
04.2015 - Current
- UC Department manager leading a team of project engineers, and responsible for sales, and departmental growth.
- Lead solutions architect and sales engineer for all unified communications opportunities.
- Successfully lead to completion of over 500 projects of varying technologies and complexity to include but not limited to, Azure server migrations, colocation and office moves, Hyper-V/VMware migrations & upgrades, domain & email migrations, IT gap assessments, annual SOC II type 2 audits, security, HIPPA, and insurance compliance.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Managed senior-level personnel working in marketing and sales capacities.
Lead UC Engineer/Help Desk Manager
BTI Communications
12.2014 - 04.2015
- Lead unified communications engineer and project manager for all of the company’s active ShoreTel projects.
- Phoenix colocation office help desk manger leading a team of dedicated support agents and engineers in supporting customer systems & applications housed in the BTI datacenter in Phoenix and across the country.
- Assisted with customer relationship managements and new sales opportunities in the Phoenix region.
- Developed cost estimates and project specifications for proposals.
- Developed positive working relationships with stakeholders to effectively coordinate work activities.
- Developed and implemented procedures to verify compliance with engineering standards.
- Managed help desk consisting of 30 employees and conducted performance evaluations.
Education
A.S. - Information Technology
KEISER UNIVERSITY
Sarasota, FL04.2011
Skills
- ShoreTel 3200e, 3210e, 3505e
- Ring Central Certified Delivery Partner
- Teams MS-700 (Teams Phone)
- Project Leadership
- Agile foundations and practices
- Program management foundations
- Information security
- Virtualization technologies
- Business intelligence
- IT leadership
- IT service management
Timeline
Unified Communications Department Manager
Dataprise LLC
04.2015 - Current
Lead UC Engineer/Help Desk Manager
BTI Communications
12.2014 - 04.2015
A.S. - Information Technology
KEISER UNIVERSITY
Similar Profiles
Tommy KingTommy King
Account Executive at DatapriseAccount Executive at Dataprise
Kevin TruongKevin Truong
Team Lead PC Depot at DatapriseTeam Lead PC Depot at Dataprise
Shawn FryarShawn Fryar
IT Specialist at Hooks Systems/DataPriseIT Specialist at Hooks Systems/DataPrise
Topi ClimerTopi Climer
Services Experience Manager at Best BuyServices Experience Manager at Best Buy
Andrew L. RodriguezAndrew L. Rodriguez
Sales Associate at The Children's Place OutletSales Associate at The Children's Place Outlet