Anthony Jappa
Schenectady
Summary
Seasoned leader from Electrik Car Rentals Inc, adept in small business operations and fostering robust client relationships. Achieved significant financial growth through strategic planning and effective team leadership. Excelled in digital transformation, ensuring competitive advantage and high service quality assurance. Demonstrated exceptional decision-making in challenging economic conditions. I am very flexible and try my hardest to adapt to changes.
Overview
2017
2017
years of professional experience
Work History
Owner
Electrik Car Rentals Inc
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Achieved financial growth with strategic planning, cost control measures, and targeted marketing efforts.
- Generated revenues yearly and effectively capitalized on industry growth.
- Fostered strong relationships with clients to boost retention rates, conducting regular feedback sessions.
- Interacted well with customers to build connections and nurture relationships.
- Optimized supply chain operations, negotiating with suppliers to ensure timely delivery of high-quality products.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Successfully navigated challenging economic conditions by making informed decisions that protected the business''s financial stability.
- Evaluated industry competition regularly to maintain a competitive advantage in the marketplace.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Foreman
Morgan Home Builders
03.2006 - 04.2016
- Maintained a safe working environment through adherence to safety protocols and regular site inspections.
- Ensured timely completion of projects with effective time management and prioritization of tasks.
- Checked equipment to determine if maintenance was required.
- Inspected completed work to verify quality standards and compliance with criteria.
- Developed strong relationships with clients, subcontractors, and suppliers, fostering open communication channels for smooth project execution.
- Strengthened vendor relationships, ensuring consistent supply and quality of materials.
- Negotiated with suppliers to secure materials at more favorable terms, impacting budget positively.
Education
Business Administration
Schenectady Community College
Schenectady, NYYes - Regents Diploma -
Schenectady High School
Schenectady, NY06.2004
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Client service
- Administrative oversight
- Bidding processes
- Regulatory compliance
- Partnership development
- Digital transformation
- Service quality assurance
- Cash flow optimization
- Profit and loss analysis
- Attention to detail
- Decision-making
- Team leadership
- Effective leader
- Teamwork and collaboration
- Desktops, laptops, and mobile devices
Timeline
Foreman
Morgan Home Builders
03.2006 - 04.2016
Owner
Electrik Car Rentals Inc
Business Administration
Schenectady Community College
Yes - Regents Diploma -
Schenectady High School