Manager with exceptional team leadership qualities and operational management capabilities. Experienced in delivering excellent customer service. Talented driver of performance compliance with applicable standards, rules and regulations
Overview
18
18
years of professional experience
Work History
M.I.T. Blending
Pharmavite
02.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Team Leader/ Asst. Mgr.
Robinson’s Overstock
09.2023 - 01.2025
Ensured high levels of customer satisfaction through effective management of store operations.
Oversaw cash management processes, maintaining accuracy and security in daily financial transactions.
Led team performance evaluations, fostering a productive and motivated staff environment.
Coordinated unloading and inspection of new inventory twice weekly to maintain stock integrity.
Facilitated the timely stocking of products on the sales floor, enhancing customer shopping experience.
Implemented staff training sessions focused on customer service and operational efficiency.
Developed promotional displays to boost product visibility and drive sales within the store.
Co-Management
Hey Day Market
01.2023 - 09.2023
Enhanced operational efficiency by providing technical assistance with POS systems.
Improved team collaboration by facilitating communication between senior management and staff.
Developed team capabilities through guidance, coaching, and constructive feedback.
Strengthened store operations by floating between 5 locations to support staff.
Optimized food supply management through proactive ordering and inventory tracking.
Ensured consistent quality standards by monitoring in-store processes and customer service.
Enhanced customer experience by implementing best practices in point-of-sale interactions.
Supported staff development and training, fostering a positive and productive work environment.
Team Lead
Golden State Foods
09.2020 - 11.2022
Led the grinding department in Staffing and staff placement. Provided senior management with nightly reports.
Oversaw the mixing of fatty meat and lean meat to specs. Once specs was hit, my team facilitated the transfer of the meat from grinding to patty packing. All while maintaining the highest standards of the FDA.