Summary
Overview
Work History
Education
Skills
Timeline
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Anthony Johnson

Philadelphia,PA

Summary

Personable and responsible Supervisor with 5+ years of experience working in Fast-paced environments. Solid team player with great positive attitude. Core Strengths Large cash/check deposits Shipping and receiving professional POS systems expert Markdown/promotional procedures Customer service expertQuick Learner Store maintenance Multi-line phone talentConflict resolution Opening and closing procedures Creative Problem solver

Overview

17
17
years of professional experience

Work History

Manager

Streetlight Kitchen
Philadelphia, PA
06.2021 - Current
  • Accomplished multiple tasks within established timeframes.
  • Onboarded new employees with training and new hire documentation.
  • Cross-trained existing employees to maximize team agility and performance.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Evaluated employees' strengths and assigned tasks based upon experience and training.
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands.
  • Delivered feedback to decision-makers regarding employee performance and training needs.
  • Applied customer feedback to develop process improvements and support long-term business needs.
  • Recorded inventory sales into organization's weekly income report.
  • Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
  • Achieved or exceeded financial goals on regular basis by controlling expenses, optimizing schedules and regulating inventory usage.

Executive Shields

  • Provide protection services at Marriott hotels in Philadelphia airport area.
  • Received training in risk assessment methods including identifying threats, removing unlawful participants from the premises, responding to emergency situations and evacuation techniques.
  • Also provide service to the Philadelphia Eagles and other sports teams.

Audio/Visual Supervisor - Banquet Captain

Marriott International
02.2015 - Current
  • My responsibilities as Banquet Captain is to supervise the staff, operations, and guest of banquet experiences at restaurants, hotels, or private functions.
  • Other duties include planning dining events, managing the food and beverage requests and complaints.
  • My responsibilities as a Audio Visual Supervisor is overseeing other co-workers.
  • Making sure events are starting on time, setting up sound and recording equipment, making adjustments and testing the equipment and assisting with recordings or sound production.

Front desk/Van Driver/Housekeeper-Houseman

Hawthorne Suites Philadelphia Airport
Philadelphia, Pennsylvania
08.2012 - 03.2015
  • Began as a housekeeper cleaning and servicing rooms.
  • Moved on to houseman and supported the front desk staff, management, and housekeepers.
  • Then trained and began working as a front desk agent.
  • Arriving and checking out guests.
  • Handling money and any issues related to the hotel industry.
  • Lastly I began alternating between front desk and driving our guests to and from the airport.

Security officer

07.2013 - 02.2015
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Checked and verified photo identification prior to granting facility access.

Supervisor

Anna's Linens
Philadelphia, Pennsylvania
08.2007 - 03.2012
  • Earned management trust by serving as key holder, responsibly opening and closing store.
  • Described product to customers and accurately explained details and care of merchandise.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Computed accurate sales prices for purchase transactions.
  • Conducted weekly walkthroughs with the District Manager to discuss all interior visual displays including store window presentation.
  • Worked as a team member performing cashier duties, product assistance and cleaning while providing excellent customer service.

Education

Pittsburgh Job Corps
2005

Skills

  • Audio
  • Carpentry
  • Cashier
  • Closing
  • Excellent customer service
  • Driving
  • Government
  • Managing
  • Money
  • Window
  • Plumbing
  • Recording
  • Risk assessment
  • Sales
  • Sound
  • Supervisor
  • Skilled in maintenance and organization
  • Low-voltage cabling
  • Attentive to detail
  • Reliable and consistent
  • Results-driven
  • Excellent work ethic
  • Strong verbal and written communication
  • Lighting systems
  • Audio technologies
  • Project planning

Timeline

Manager

Streetlight Kitchen
06.2021 - Current

Audio/Visual Supervisor - Banquet Captain

Marriott International
02.2015 - Current

Security officer

07.2013 - 02.2015

Front desk/Van Driver/Housekeeper-Houseman

Hawthorne Suites Philadelphia Airport
08.2012 - 03.2015

Supervisor

Anna's Linens
08.2007 - 03.2012

Executive Shields

Pittsburgh Job Corps

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