
Menu Design / Development / Staffing / Training / Instructing Catering / Banquets / Events / Dining Room / Kitchen Operations / Resource Procurement / Inventory / Conferences / Special Occasions / Supervision (Front/ Back of House) / Customer Service / Guest Relations / Kitchen Design/ Layout / Safety/ Sanitation/HACCP Budgeting/ Cost Reduction / Consultant Specialist
• Multiple assignments covering new properties/operations working through a transition in leadership or those that need additional support during peak periods of operation
• Created and implemented standard operating procedures personalized for each property
• Partner with property leadership team to quickly develop effective strategies to improve business results
• Developed new menus and flavor combinations to enhance customer dining experience for 3 different outlets
• Catered 130 Weddings
• Increased customer satisfaction 8% by creating innovative and diverse menus
• Improved employee retention/satisfaction rates by 4% through coaching
• Ran 19.7% food cost