Anthony Johnson
Monroe,NC
Summary
Dedicated lead tech in gas, and diesel equipment. With experience in automotive, and heavy equipment repairs/maintenance. Familiar with all diagnostic and safety procedures in the field. Consistently follow dealer, factory and company procedure for maintenance and repairs. Preform quality work the first time to help with customer satisfaction and return business. Well versed in working with members of the TAC group to solve issues with in local and the national fleet.
Overview
12
12
years of professional experience
Work History
T4 TIC
Ryder
Charlotte , NC
03.2012 - Current
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Demonstrated leadership by making improvements to work processes and helping to train others.
- Regular communication with TAC group for campaigns, recalls and other issues that pelage the fleet.
- Assisted with customer requests and answered questions to improve satisfaction.
T4 TIC
Ryder
Charlotte , NC
03.2013 - 04.2024
Education
Associate of Applied Science - Diesel Technology
Central Piedmont Community College
Charlotte, NC03-2011
Skills
- Collaboration
- Task Prioritization
- Research
- Critical Thinking
- Training & Development
- Dependable and Responsible
- Organization
Accomplishments
- Eaton auto shift transmissions
Cummins Aftertreatment , and fuel system
Max Force fuel system / exhaust
HVAC industrial and Automotive
Detroit engine, and Aftertreatment / fuel system
Sprinter electronics / engine repairs
Carrier refrigeration
Freightliner chassis, cab, multiplexing
Carrier refrigeration 608 /609 certified
Trained in multiple other OEM diagnostics
Timeline
T4 TIC
Ryder
03.2013 - 04.2024
T4 TIC
Ryder
03.2012 - Current
Associate of Applied Science - Diesel Technology
Central Piedmont Community College