Anthony Jones
Philadelphia,PA
Summary
Dedicated Security Operations Manager bringing 34 years of experience supporting organizational efforts in uniquely challenging locations. History of achieving recognition as a strong performer and exceptional security leader. Reliable and dedicated with passion for managing, training and developing security team members.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Security Operations Manager
Hospital University Of Pennsylvania-Cedar Campus
Philadelphia, PA
03.2021 - Current
- Conducted regular staff training, evaluations and staff meetings on security policies and procedures for 32 security officers and supervisors
- Member of the E.O.C., workplace violence and Security Director's committee
- Managed CCTV cameras, card access systems and duress alarm systems for the emergency department, crisis center and psych floors.
- Oversaw and managed scheduling, payroll, budget and rules violations for the cedar campus security Team
- Created monthly reports summarizing stats from Incidents, investigations, weapons and drugs confiscations, escorts, searches and other related events.
- Managed the Photo center, Garage and the facility Morgue
- Coordinated with Chop and PHMC on Building Security and the installations of the liftnet systems for the building elevators
- Worked closely with local law enforcement to coordinate security operations and investigations for the building with different vendors
- Collaborated with internal leaders to help design and open the adult crisis center at cedar.
- part of the water response,fire alarm and the C.E.R.T teams. serve on the behavior health, nursing and security committee.
Security Operations Manager
Trinity Health-Mercy Philadelphia Hospital
Philadelphia, PA
10.2018 - 03.2021
- managed the security department of the hospital and 4 different clinical offices around the city. Conducted the hiring and firing of security personnel
- Monitored and Oversaw the Emergency management Operations with the vp of support services for the hospital.
- Oversaw highly effective security team and managed scheduling, payroll and resource allocation.
- Evaluated daily activity, incidents and irregularities and recorded equipment and property damage, theft and presence of unauthorized persons.
- Served as a member of safety, workplace violence, security leaders, E.O.C. and the SEPA hospital zone committee to devise strategic plans and share best practices.
- Co-Chaired safety and Nursing committee to devise strategic plans and share best practices.
- Compiled evidence for law enforcement officials to use to prosecute criminals.
- Met safety protocols by providing 24-hour internal security for multiple site while monitoring security equipment and operational logbooks to control building access.
- Worked with risk management,system loss prevention and safety operations for reduction instances of theft, waste, abuse and risk.
Interim Security Operations Manager
Trinity Health-Mercy Philadelphia Hospital
Philadelphia, PA
06.2017 - 10.2018
- provided 24/7 oversight of the hospital security department with 30 security officers, one building and 4 clinical sites across the city.
- Help with the Development and maintained security policies, procedures, and standards to ensure compliance with applicable regulations.
- Ensured Staff Responded quickly to alerts from intrusion detection, fire alarms and panic alarm systems or other monitoring tools.
- Oversaw highly effective security team and managed scheduling, payroll and resource allocation.
- Completed investigations of security incidents and wrote reports for permanent records for the EOC committee and risk management
- Completed Incident command training at FEMA training facility in alabama
- Completed CPI and metal detection training
- Oversaw highly effective key control and patient belongings safe controls
- Trained new security officers on safety protocols and company standards.
- Installed cameras to investigate loss, fraud, theft and abuse by personnel or visitors.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Periodically reviewed existing policies and procedures and made recommendations to improve security with the vp of operational support
Lead Security Supervisor
Mercy Philadelphia Hospital
Philadelphia, PA
04.2015 - 06.2017
- Provided guidance to staff members regarding safety procedures during emergencies such as fires or natural disasters.
- Provided support during fire drills or active shooter scenarios by coordinating evacuations or lockdowns.
- Provided security team leadership and contributed to on-call duties.
- Monitored entire facility using CCTV while simultaneously performing dispatch duties.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
- Responded immediately to security threats, breaches and emergencies, following proper protocols.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Supervised and trained a team of Security Officers in policy enforcement, emergency response protocols, and customer service techniques.
- Responsible for overseeing the photo center and key control operations.
- Responsible for overseeing patient belongs/safe deposit/release.
- work with manager for morgue and patient transport operations
Security Supervisor
Mercy Philadelphia Hospital
Philadelphia, PA
06.2004 - 04.2015
- Monitored security operations to ensure compliance with established procedures and standards.
- Conducted regular patrols of the premises to identify potential threats or safety hazards.
- Investigated incidents, wrote detailed reports, and responded with the security for all calls for assistance.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Created schedules for security personnel shift rotations and monitored staffing levels to ensure adequate coverage at all times.
- Provided ongoing coaching, feedback, development opportunities, discipline when necessary to ensure employees are meeting expectations.
- Interacted regularly with other departments within the organization to promote collaboration between teams.
- Performed periodic testing of fire alarm systems throughout the facility ensuring functionality at all times.
- Recorded required data for incident reports and files.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Security Officer
Mercy Philadelphia Hospital
Philadelphia, PA
05.1995 - 06.2004
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Enforced access control measures in accordance with established procedures.
- Responded to alarms and conducted investigations as required.
- Confirmed visitor identification prior to granting entry into the building.
- Maintained accurate logs of all security related activities.
- Provided escorts for visitors as needed throughout the facility.
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Adhered to post orders while maintaining a visible presence around the property.
- Operated communication systems between officers stationed throughout the facility.
- Verified photo IDs and tickets to allow guests passage.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
- Provided friendly and professional assistance to employees, visitors and customers.
Security Operations Manager
Top of The Clock
Philadelphia, PA
05.2001 - 04.2003
- managed over 100 security officers and supervisors at 14 sites. the mann music center, pha sites and 2 super markets. hired and control the payroll for the sites.
- Coordinated with external vendors regarding the security of the sites.
- Completed investigations of security incidents and wrote reports for permanent record.
- Oversaw highly effective security team and managed scheduling and resource allocation.
- Floated between security locations to check in with officers, assess security and make proactive adjustments based on changing conditions.
- Patrolled sites on foot and by vehicle to provide visible deterrence to criminals.
- Worked closely with local law enforcement to coordinate security operations and investigations.
- Managed staff schedules for shifts and events to minimize overtime costs.
Security Supervisor
Commomwealth private police-
Philadelphia, PA
03.1991 - 05.1995
- armed security supervisor for district council 33 building for the city unions.
- Monitored security operations to ensure compliance with established procedures and standards.
- Supervised access control at all entrance points of the facility, ensuring only authorized personnel are granted entry.
- Responded quickly to emergency situations as they arise by deploying appropriate resources and personnel.
- Reviewed CCTV footage on a regular basis to detect any suspicious activity or violations of company policy.
- Participated in personal protection of union officials for functions and bank escorts
- Managed staff schedules for shifts and events to minimize overtime costs.
- Inspected posts and met with subordinates to outline tasks and responsibilities.
Security Officer
capper security
Philadelphia, PA
10.1989 - 03.1991
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Monitored surveillance cameras and responded to suspicious activity.
- Confirmed visitor identification prior to granting entry into the building.
- Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
- Monitored premises and recorded activity in daily officer reports.
- Verified photo IDs and tickets to the acme warehouse on packer
Education
Stockton University
Absecon, NJ01-1990
High School Diploma -
Princeton University
Princeton, NJ01-1988
Skills
- Access Control
- Dispatch
- Security Team Leadership
- Operations Management
- Daily Incident Reporting
- Team Leadership
- Cctv Experience
- Physical Restraint Training
- Personnel Screening
- Cctv Footage Review
- Staff Hiring
- Schedule Management
Certification
- act 235 certification
References
References available upon request.
Timeline
Security Operations Manager
Hospital University Of Pennsylvania-Cedar Campus
03.2021 - Current
Security Operations Manager
Trinity Health-Mercy Philadelphia Hospital
10.2018 - 03.2021
Interim Security Operations Manager
Trinity Health-Mercy Philadelphia Hospital
06.2017 - 10.2018
Lead Security Supervisor
Mercy Philadelphia Hospital
04.2015 - 06.2017
Security Supervisor
Mercy Philadelphia Hospital
06.2004 - 04.2015
Security Operations Manager
Top of The Clock
05.2001 - 04.2003
Security Officer
Mercy Philadelphia Hospital
05.1995 - 06.2004
Security Supervisor
Commomwealth private police-
03.1991 - 05.1995
Security Officer
capper security
10.1989 - 03.1991
Stockton University
High School Diploma -
Princeton University
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