Organized Warehouse Supervisor offering over fifteen years of shipping and receiving experience acquired through warehouse roles. Excels in managing warehouse logistics and leading inventory audits. Versed in purchasing, vendor relationship management and shipping documentation.
Professional warehouse management expert with extensive experience in overseeing daily operations, inventory control, and logistics. Strong focus on fostering team collaboration and ensuring efficient workflows to achieve optimal results. Skilled in problem-solving, staff training, and adapting to changing needs, ensuring reliable performance and operational excellence. Known for effective communication, leadership, and results-driven approach.
Overview
26
26
years of professional experience
1
1
Certification
Work History
Warehouse Supervisor
Pepsi Bottling Ventures LLC
03.2023 - Current
Supervised warehouse operations by managing 10 employees during shifts.
Supervised shipping and receiving, distribution and workplace safety.
Supervised shipping and handling operations.
Used warehouse management software to reconcile daily inventory.
Managed a team of 10 warehouse workers for optimal scheduling, task delegation, and overall productivity.
Oversaw daily operations and shipping and handling processes.
Maintained high levels of accuracy in daily operations.
Completed daily operations on time and maintained high standards of accuracy.
Operated warehouse material handling equipment correctly to move loads.
Handled employee concerns promptly and effectively while maintaining open lines of communication amongst team members.
Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
Enhanced employee productivity through effective training programs and performance evaluations.
Supported production workers in meeting goals without compromising safety and compliance.
Mentored junior staff members to develop their skills in warehousing operations, fostering a supportive work environment for professional growth.
Performed troubleshooting to resolve issues with equipment, devices and products.
Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
Scheduled shifts and shift changes to accommodate workload and customer needs.
OUTBOUND MANAGER
SYSCO FOODSERVICES OF RALEIGH LLC
10.2021 - 03.2023
Collaborate with operations' management team in transportation and receiving departments to maximize warehouse efficiencies by increasing pieces per pallet and on-time starts for delivery team.
Ensured compliance with safety regulations, maintaining a secure work environment for all employees.
Coordinated closely with inbound teams to ensure a smooth flow of goods through the warehouse facility.
Managed daily outbound operations, ensuring timely and accurate deliveries to customers.
Reduced order processing time with effective staff training and workflow management.
Implemented inventory control measures to maintain accuracy and reduce shrinkage.
Enhanced team performance through regular feedback, coaching, and professional development opportunities.
Conducted regular audits of outbound procedures to identify areas for improvement and implement necessary changes.
Leveraged technology solutions to enhance visibility into real-time shipment status for internal teams and customers alike.
Collaborated with other department managers to streamline cross-functional processes and improve overall productivity.
Maintained high standards of customer service by resolving issues promptly and professionally when they arose.
Partnered with IT teams to troubleshoot technical issues within warehouse systems quickly, minimizing downtime during critical periods.
Increased employee engagement through open communication channels, recognition programs, and team-building initiatives.
Achieved on-time delivery targets consistently by closely monitoring schedules and addressing any potential delays proactively.
Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Reduced worker accidents by implementing improved safety standards and monitoring procedures.
Developed and maintained knowledgeable and productive team of employees.
Coordinated driver dispatch to accomplish daily delivery requirements.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Improved warehouse efficiency by optimizing outbound processes and implementing new strategies.
Streamlined outbound documentation processes for improved accuracy and faster turnaround times.
OUTBOUND MANAGER
SYSCO FOODSERVICES OF CHARLOTTE LLC
09.2019 - 10.2021
Manage the daily work and safety of up to eight five employees in order selection, product replenishment, and timely loading
Load Mapping to set up the drivers to work out of the back of the truck efficiently
Prepare work schedules including extra work as needed
Review warehouse functions and various warehouse productivity reporting
Suggest efficiency ideas, cost reduction measures, and assist in implementation of changes within the warehouse
Drive the fundamental work techniques daily
Find solutions to reducing shrink
Keep associates engaged and drive results
Look for opportunities to remove obstacles to increase productivity
ASSISTANT NIGHT MANAGER
SYSCO FOODSERVICES OF RALEIGH LLC
07.2015 - 09.2019
Manage the daily work and safety of night warehouse team of 75+ responsible for order selection, product replenishment and timely loading
Manages labor hours and supplies within budget to ensure that orders synchronize with transportation schedules
Analyze and implement efficient ideas resulting in cost reductions and fewer problems during the selection process, resulting in increased communication and team collaboration
Conducts shipping and loading audits daily ensuring all required documentation is accurately completed (including HAACP, food safety and catch-weight documentation) and that material is managed and stored correctly with a minimum potential for loss
Conduct safety meetings
Recognized as 'Haul of Fame' #1 operating company in the Southeast market, and #3 operating company in the United States broadline group of companies for 2017, and 2019 (Safety/ Service/ Cost Per Piece)
Streamlined nightly operations by effectively delegating tasks to team members and ensuring timely completion.
Reduced staff turnover by cultivating a positive work environment through open communication channels and supportive leadership.
SUPERVISOR
SYSCO FOODSERVICES OF RALEIGH LLC
03.2011 - 07.2015
Supervise the daily work and safety of employees in order selection, product replenishment, and order loading
Load Mapping to set up the drivers to work out of the back of the truck efficiently
Prepare work schedules including extra work as needed
Review warehouse functions and various warehouse productivity reporting
Suggest efficiency ideas, cost reduction measures, and assist in implementation of changes within the warehouse
Drive the fundamental work techniques daily
Find solutions to reducing shrink
Keep associates engaged and drive results
Look for opportunities to remove obstacles to increase productivity
Conduct safety meetings
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
WAREHOUSE LEAD-ORDER SELECTOR
SYSCO FOODSERVICES OF RALEIGH LLC
10.2008 - 03.2011
Managed daily headcount, including loaders, forklifts, selectors, to ensure smooth shift
Communicated with other departments for the purpose of generating warehouse assignments
Trained warehouse associates on equipment: fundamental work techniques and processes
Performed duties of warehouse personnel, as needed
Monitored performance and safety practices of 75-person warehouse staff.
OUTBOUND WAREHOUSE ORDER SELECTOR
SYSCO FOOSERVICES OF RALEIGH
04.2008 - 10.2008
Operating an electric pallet-jack or forklift selecting the correct products from warehouse racking, labeling product using label technology, palletizing product to build customer orders and delivering project to the warehouse dock in a safe and efficient manner
Night shift position that requires working in areas with temperature and humidity variations as well as performing pre- and post-trip inspections, and safely operating all mechanical equipment
Always follow Sysco Safe preferred work methods, including following sanitation requirements in compliance
Frequently lift product that weight up to one hundred pounds; frequently reaching up to seventy-two inches, constantly bending and twisting to while operating equipment, retrieving products from staging areas and shrink-wrapping product
Exceeded daily performance metrics by consistently meeting or surpassing established picking goals and standards.
Wrapped pallets in shrink wrap prior to loading.
Improved order accuracy by diligently reviewing and verifying each picked item against the pick list.
Increased productivity by quickly locating and picking items using a handheld scanner for barcode verification.
Safely operated heavy machinery, such as forklifts and pallet jacks, to transport picked orders to the packing area.
Contributed to a positive team atmosphere by maintaining a professional attitude and offering assistance to coworkers when needed.
Boosted customer satisfaction through accurate order fulfillment, resulting in fewer returns due to incorrect items shipped.
Promoted workplace safety through adherence to company guidelines when operating equipment, lifting heavy objects, and navigating within the warehouse space.
Contributed to overall warehouse success through proactive communication with supervisors regarding potential issues or areas for improvement.
Reduced errors in order fulfillment by conducting thorough quality checks before packing and shipping.
Optimized workflow by prioritizing tasks based on customer needs and deadlines, ensuring timely order completion.
Streamlined the order picking process by implementing time-saving techniques learned from industry best practices.
Loaded shipments onto trucks with care, ensuring timely deliveries while minimizing damage to products during transit.
Maintained inventory integrity by promptly reporting any discrepancies or damaged goods found during the picking process.
Collaborated with team members to maintain a clean and organized work environment, ensuring optimal efficiency and safety.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Outbound Order Selector
SYSCO Food Services of Charlotte LLC
08.1998 - 11.2006
Boosted productivity by efficiently utilizing various equipment, such as pallet jacks and forklifts, to transport and stack merchandise.
Enhanced order accuracy by diligently verifying product codes and quantities before packaging.
Demonstrated adaptability, successfully managing multiple tasks simultaneously during peak business hours without compromising quality or speed.
Minimized damaged items through careful handling of fragile products while selecting orders.
Supported warehouse organization efforts by accurately labeling products and placing them in designated storage areas.
Increased teamwork efficiency by actively participating in group meetings, sharing ideas, and providing constructive feedback on potential improvements to the process.
Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
Maintained a clean and safe work environment by adhering to company guidelines and procedures at all times.
Collaborated with fellow Order Selectors to ensure efficient workflow during high-volume periods.
Improved overall customer satisfaction by consistently meeting order deadlines and maintaining high levels of accuracy.
Contributed to the reduction of workplace accidents by following safety protocols when operating machinery or moving heavy items.
Printed labels, packaged boxes, and loaded into outbound containers.
Pulled orders quickly to maintain demanding productivity goals.
Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
Kept work areas neat, clean and free from debris.
Moved merchandise using forklifts, pallet jacks and hand trucks.
Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
Safely and securely loaded items to prevent damage during transport.
Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
Reviewed order slips, picked products and staged merchandize to be shipped.
Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
Education
HIGH SCHOOL DIPLOMA -
HARDING UNIVERSITY HIGH SCHOOL
CHARLOTTE, NORTH CAROLINA
06.1996
Skills
Execution and management of outbound operations
Safety focus
Quality focus
Performance metrics
Organizational skills
Microsoft Word
Microsoft Excel
Microsoft Outlook
Strong Communication skills
Leadership skills
Loading and unloading
Shipping and receiving operations
Conflict Resolution
Team building
Employee Development
Training
Dale Carnegie
Food Safety
HACCP- Hazardous Analysis Critical Control Points
DCIP (Distribution Continues Improvement Process)
Global Anti-Trust/ Anti-Bribery/ Anti-Harassment
HAZWOPER- Hazardous Waste Operations and Emergency Response
Inclusive Leadership Training
Leadership Essential Training
Certification
Warehouse Management System (WMS) Technology Certification – Various Providers.
First Aid, CPR, and AED Certification - American Red Cross.
North Carolina Driver's License
Forklift Certification
Timeline
Warehouse Supervisor
Pepsi Bottling Ventures LLC
03.2023 - Current
OUTBOUND MANAGER
SYSCO FOODSERVICES OF RALEIGH LLC
10.2021 - 03.2023
OUTBOUND MANAGER
SYSCO FOODSERVICES OF CHARLOTTE LLC
09.2019 - 10.2021
ASSISTANT NIGHT MANAGER
SYSCO FOODSERVICES OF RALEIGH LLC
07.2015 - 09.2019
SUPERVISOR
SYSCO FOODSERVICES OF RALEIGH LLC
03.2011 - 07.2015
WAREHOUSE LEAD-ORDER SELECTOR
SYSCO FOODSERVICES OF RALEIGH LLC
10.2008 - 03.2011
OUTBOUND WAREHOUSE ORDER SELECTOR
SYSCO FOOSERVICES OF RALEIGH
04.2008 - 10.2008
Outbound Order Selector
SYSCO Food Services of Charlotte LLC
08.1998 - 11.2006
Warehouse Management System (WMS) Technology Certification – Various Providers.
First Aid, CPR, and AED Certification - American Red Cross.
North Carolina Driver's License
Forklift Certification
HIGH SCHOOL DIPLOMA -
HARDING UNIVERSITY HIGH SCHOOL
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