Summary
Overview
Work History
Skills
Timeline
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Anthony Jones

Santa Maria,CA

Summary

Operations professional with strong background in managing complex projects and driving operational excellence. Known for collaborative approach and commitment to delivering high-quality results. Dependable and adaptable, consistently meeting changing demands of business. Proven skills in strategic planning and team leadership.

Overview

19
19
years of professional experience

Work History

Eligibility Worker

County of Santa Barbara
08.2024 - 06.2025
  • Conducted comprehensive income calculations for clients seeking public assistance, ensuring appropriate benefit levels were assigned based on financial need.
  • Monitored caseloads closely to ensure timely action was taken on all pending applications according to agency guidelines.
  • Assisted clients in understanding complex program requirements through clear explanations and provision of informational resources.
  • Supported colleagues during periods of high workload volume by prioritizing tasks effectively and assisting with overflow case management duties when needed.
  • Demonstrated attention to detail when reviewing applications for accuracy, completeness, and adherence to guidelines.
  • Scored 10% above peer average in all KPIs in both demonstration of understanding and quantity of tasks completed

Account Manager

AMN Healthcare
02.2021 - 03.2024
  • Maintain client relationship through direct contact, making over 50 phone calls per week in addition to email and vendor management systems to increase utilization of AMN Healthcare staffing services
  • Identify the needs of each hospital and match the highest quality skilled nurses with open positions.
  • Serve as a central point of contact between client, recruiter, healthcare professional, and clinical liaison to address any logistical or behavioral concerns throughout duration of assignment.
  • Ensure client satisfaction by reviewing submitted candidates to validate all required qualifications and certifications for each location and position are met.
  • Shepherd new placements from submission to start of assignment, and address any client or healthcare provider concerns for duration of assignment.
  • Deliver on time results to clients by partnering internally with recruiters and credentialing specialists.

Logistics Business Manager

J.A. & Associates Logistics
11.2020 - 02.2021
  • Prospect new clients via cold calling freight companies and individual owner operators.
  • Develop relationships to gain in depth knowledge of individual profitability targets.
  • Utilize proprietary software to find the highest paying loads to meet the target profit margin.
  • Book freight transport, preparing carrier packets, ensuring desired routes and timely deliveries.
  • Generate invoices on behalf of the carrier and follow up on any necessary collections.
  • Negotiated contracts with suppliers and vendors, securing favorable terms for the company while maintaining strong relationships.

Fleet Logistics Supervisor

ENTERPRISE RENT-A-CAR
01.2012 - 05.2020
  • Supervised 120+ team members that included drivers, inventory coordinators and logistics coordinators.
  • Liaise with Sales team to ensure timely delivery of sold vehicles to dealers in saleable condition.
  • Coordinated complex deliveries for large orders of vehicles for military and first responders.
  • Enhanced employee performance through targeted training programs and regular feedback sessions, resulting in promotions to advanced roles throughout the company.
  • Directed regional fleet logistics encompassing San Diego and South Orange Counties.
  • Lead team members in the transport and processing of over 20,000 fleet vehicles per month.
  • Awarded 'Top Hub' Status for 7-years straight, outpacing all logistics operations in Southern California.
  • Lowered overtime while achieving the highest percentage of employee availability to perform daily operations.
  • Achieved annual corporate fundraising goals for five straight years.

Fleet Logistics Supervisor

ENTERPRISE RENT-A-CAR
01.2006 - 01.2012
  • Coordinated daily logistics activities for timely order fulfillment and customer satisfaction.
  • Trained, scheduled and evaluated over 100 direct reports.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Directed team members during peak periods using effective communication strategies to ensure smooth operations under high pressure situations.
  • Developed strong relationships with key clients through frequent communication and exceptional service delivery.
  • Increased productivity with effective staff scheduling and task delegation, resulting in 30% reduction of labor costs.
  • Created a logistics program that was adopted across all Southern California regions and is still used today.
  • Implemented measures that reduced fleet fuel expenses through an economic period of rising gas prices.

Skills

  • Data-driven decision making
  • Workforce planning
  • Cross-functional coordination
  • Strategic planning
  • Process improvement
  • Quality assurance
  • Risk mitigation
  • Cost control
  • Resource allocation
  • Teamwork and collaboration

Timeline

Eligibility Worker

County of Santa Barbara
08.2024 - 06.2025

Account Manager

AMN Healthcare
02.2021 - 03.2024

Logistics Business Manager

J.A. & Associates Logistics
11.2020 - 02.2021

Fleet Logistics Supervisor

ENTERPRISE RENT-A-CAR
01.2012 - 05.2020

Fleet Logistics Supervisor

ENTERPRISE RENT-A-CAR
01.2006 - 01.2012

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